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January 2024 by ED DULING
I am giving 2 stars because the gentleman answered the phone then instead of sending me to opening a sizable checking account I was sent to automated... After Numerous attempts at 2 locations.. Switch is the obvianswer
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October 2023 by Julie T
No drive thru due to "fraud" at 1st Ave location (this ia what I was told by teller). However Marion and 42nd St location does provide drive thru. Apparently, fraudsters don't know to frequent those locations.
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August 2023 by Mercy J.
Wells Fargo is the worst bank ever! They stole my deposit, and they never give my money back. My advise with anyone who bank with Wells Fargo is check your account everyday if your are banking with them. They are big thief.
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August 2023 by Kieleta Vankpana
My sister and I went into the bank and deposited $12,000.00 in the account, and well Fargo put the money into their own account. They claimed that they can’t find the money we deposited anywhere, the money disappeared into thin air. They stole our hard earned money, only God will fight this battle for us. We leave y’all with God, one day y’all own mess will catch up with y’all.
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May 2023 by Nathan Smith
I went into this location to open up an account. The teller that greeted me (Chris) was very friendly. Melissa was very helpful in getting my account set up. I went in there right when they opened and was out of there within 45 minutes. I would suggest setting up an appointment beforehand just to make sure they have someone available that can help you open an account right when you get there. Great experience!
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October 2022 by John Mettenburg
Find a modern bank or credit union that doesnt say: "sorry we have to put a 7 day hold on your CASHIERS check"
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October 2022 by Tina Kilker
Only negative I had in all of the years using them is that they no longer issue temporary cards while you.wait for your new one, after you file a claim
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August 2022 by Scott Abing
This place does not want you to come in off the street and open accounts. Don’t let them waste your time, open your account online if you need one. I went in twice and they acted like they didn’t know what they were doing.
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August 2022 by Tina and Jim
Only negative I had in all of the years using them is that they no longer issue temporary cards while you.wait for your new one, after you file a claim
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June 2022 by Gary Halverson
Went to bank on 42nd st. Cedar Rapids IA this morning to make a deposit of cash. Teller would not take my deposit because I forgot my wallet at the house so I had no ID with me gave her my account number, said she could not deposit because I had no ID, I took my money back and went to my credit union & made a deposit no problem. What's with a bank not taking a deposit. If I was trying to take money out of the bank I could understand. Banked at Wells Fargo for over 25 years, it's time to say goodbye to this bank
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May 2022 by frank grant
The staff is kind & courteous. They are knowledgeable & helpful. They take time explain and walk you through the steps.
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June 2021 by Wayne Tattershall
Came into open an account for my daughter on a Saturday morning. After sitting in the waiting area for 15 minutes listening to one of the bankers have small talk with someone they told me they did not have time to open an account for her that day (figure the 15 minutes of jabbering would have been enough time). Then they tell me I can open an account online - NOPE, 16 year old kids have to do it in a branch. Going to close my accounts (30 year customer) and open a new account for myself and my daughter at a bank with better customer service
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March 2021 by Rebekah Duwa
They miss when your card is scammed and someone in California uses it to buy stamps (I live in Iowa) but decline your use when you are 2 hours from home trying to buy flowers for your daughters gravesite. Other than that...
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December 2019 by Blaine Neubauer
Yessica , Holli and Laura are very helpful. Overall great staff!!!
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February 2019 by Amanda Dains
Went to go thru the drive thru, hours said close at 5:30pm, they were closed at 5.
