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April 2023 by Abhishek Desai
Great bargain price on some clearance items. Also, they had a sale going on for big brands. Will be going there for more shopping.
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April 2023 by William Hauschild
I bought a diamond ring that never been size or worn it had a chip diamond on it I got my money back
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March 2023 by Tessa Morrison
I would give 0 stars if I could. From being out of town, went to return/question a product bought earlier in the day as the sale sign stated $35.50 and it was sold to me at $60... The lady stated "well you did not beep when you came in the door". When asked, she stated "you know, there is a lot of theft like St. Louis, you never know". This was a very disrespectful message. Needless to say, I kept my product paying full price. Hopefully management will do diversity training with this staff person.
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March 2023 by Jerry Garland
All Closed in our close area. This store is great, hope it stays open.
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February 2023 by Terri Fogel
Great prices and variety of clothing to household items to jewelry and makeup and cologne. I shop there all the time. I love the clearance sections!
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December 2022 by Tim Wagner
Had took run all over store looking for a person to check us out. Most registers were closed. Great selection but way overpriced for what you can buy elsewhere. I would of dropped what we were buying but my wife insisted on getting the products.
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December 2022 by Alice Kenyon
Finished my Christmas shopping with the great variety and prices. One happy grandma. Long line at checkout
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May 2022 by Eric Curtis
The store is run down and looks like they are having difficulty getting merchandise. Empty shelves and half full racks everywhere. Trash on the floor in several places. The dressing rooms.... Chipped and peeling paint, frayed carpet, trash on the floors, clothes left everywhere, burnt out light bulbs... When I went to check out the girl barely acknowledged me until it was time to pay. But she never stopped talking to the other cashier about how she doesn't like her job and how the customers are just rude and nasty.... She said this in front of me, a customer. I came shopping here because I had a JCPenney credit card, but I'm not sure I'll be coming back.
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January 2022 by jennifer lohse
I used to love coming to this store! The past few times I wasn’t even acknowledged or greeted when I walked in. And since the girl wouldn’t say a word to me, I took it upon myself to test a foundation on my hand. She rudely came up to me and told me those certain ones were not testers. I apologized nicely but she was rude and completely bothered by me and asked for the bottle in my hand. I understand rules and guidelines but she was just completely rude about it and made me feel like I have a disease or something. I will never go back because of her. And I never write bad reviews on places! Until today. I never caught her name but it was a skinny black girl with long hair. She’s needs to practice her costumer service skills!! I really was excited to buy that foundation but I passed.
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January 2022 by Candice Hatter
Whoever was working on Thursday December 23, 2021 at 5pm needs to seek other career options. One of the most rude people I’ve ever come in contact with. But hey it worked out I went to the store in Moline and spent my $$$& and had a wonderful shopping experience.
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September 2021 by Catherine Wiese
My 10 year old granddaughter loved this place
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May 2021 by Jay “JT” Santana
Typical department store. A bit over priced on most things. They do have a few good sales going on right now. Staff is not that helpful. I was looking for a short sleeved black button down shirt. When I finally tracked down a clerk I was advised to “just look around.”
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March 2021 by JED D
Colin at Sephora has the best customer service skills! Normally it's really difficult to find someone to help you there. He's also very funny, charming and witty. Thank you Colin for brightening our day.
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June 2020 by Sarai Antonio
Horrible customer service. Made the mistake of going back for concealer and got yelled at for seeing what color was the proper shade. As we were waiting to get in a older womand with white pony tail slammed the sign at us and said we may not enter and then laughed. We had no problem waiting I'm not sure why she was so rude. Ended up going to the makeup counter at vonmaur and got amazing service. I won't be back. I'm done with rude employees and this tore has a major problem with this.
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January 2020 by Mark Kalarovich
Stopped by with my daughter. She had a gift card to use.