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October 2024 by Eric Keller
One of the worst hospitals I've ever been too. I've had a kidney stone and they never checked up on me, never gave pain medicine, then they lied and said that the stone was obstructing now even though that it was obstructing before. There's not even a report from the CT scan that's back yet. They should care less about me
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May 2024 by chris lizz
I’ve been going here since September and I have no negative things to say. Dr.Whitney Newberry is 10/10 recommended and she really cares and listens to what you have to say. I will always come here! The whole team from the staff at the door to the lab office are just so kind and gentle. Thank you!
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December 2023 by Brenda Lathers
My husband was taken by Ambulance to Caldwell Regional Hospital on early Friday morning. From the time we were there until he was discharged Monday morning, I have to say the whole entire staff was absolutely amazing! They were kind, caring, and very passionate. I can't Thank everyone enough for what you all did! If I could give 10 stars I definitely would! Highly recommend this Hospital and the staff.Thank you from the bottom of my heart!Brenda Lathers
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December 2023 by Robin Steinback
Made the mistake of going here..Went in with a broken shoulder..Wasn't given any pain medication until I was getting ready to be transferred, over 2 hours after I arrived. The staff lied on the paperwork claiming that I was given pain meds within 8 minutes of arrival. The less than honest PA signed off on the paperwork knowing it was a straight out lie..I had witnesses that were there and prepared to testify but they were not even contacted when the facility did their fake investigation. A genuine investigation is in the works with more qualified people who are interested in hearing from ALL the witnesses...The unqualified nurse was unprofessional and rude..She wasnt mature enough to figure out how to put her medical oath above personal feelings...They conveniently erase camera footage but lie detectors are just as good..I will go first...Happy ending though, I got transferred to Ark City, thank God, and they were completely professional and they fixed my shoulder...Much better experience with more educated and capable staff. Dr Ansari and his staff were THE BEST...If I ever have another emergency, I've instructed my family to take me to Ark City. If I don't make it in time, it's OK, I'd rather die on the way there than step one foot back in this facility...I wouldn't have given any stars but I didn't have that option..
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September 2022 by Jack Wellman
I love the staff and the care that people I know have been there. Very good hospital because they're very good staff!
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August 2022 by Jessica Bailey
Wonderful staff! CARING staff! All of them!. Not one person that laid hands on me or talked to me here was rude. I was in bad pain and they truly did all the could to make me comfortable and get to the bottom of the problem. If it was not for this staff, I would have been sent home again with appendicitis. And I would have never found out I have endometriosis. God Bless this hospital and all of its staff.
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June 2022 by Karina Frazier
Very stressful medical emergency with a child. Excellent service and kindness from checking to.departure. We we're kept informed every step of the way.
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November 2018 by Marty Moore
Wonderful staff , very well taken care of. I am a joking guy, love to make people laugh .And I also tell and say what I think .Very lovely,beautiful nurses .
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November 2018 by Jamie York
Absolutely amazing care 99% of the time! Never hesitate to take any of my family to this hospital because I know they will be well taken care of. For a town this size, we are VERY lucky to have a hospital like we do and the care they give.
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November 2017 by Lecrisha Bryan
It's an ok hospital for being in such a small town.
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November 2017 by Terri Yilmaz
My son was interning in Oklahoma this summer, and needed to go to the nearest hospital for symptoms of lyme's disease from a tick bite at the beginning of June. Even though he gave the hospital all of his insurance information, my husband and I received a bill at the beginning of October. When I called the billing office to inquire why we received the bill, they claimed that our insurance denied payment. When I called my insurance, they informed me that a claim was never submitted, so I called the billing office back. They apparently did not have the correct insurance information, so I spend a significant amount of time providing the information. At the beginning of November, we received another bill. I called my insurance, and again, a claim was not submitted, but the customer service agent gave me a number for the hospital to electronically file the claim. I called the billing office back, and now they say they didn't have our insurance's phone number, so provided that and the number to electronically file. The beginning of December, we receive a letter saying that we are going to be sent to a collection agency if the bill wasn't paid. I called my insurance company, and they informed me that even though the hospital was past the 120 days for submitting a claim, that was submitted on Dec 1, 2016, the bill was approved, and that the money was directly deposited. I was given the check number and the amount that was approved. So far, I have called the billing office twice to see if the account has been settled, but I just keep being told that there is no evidence that there was payment from our insurance. The incompetence is frustrating!! I truly believe that there are fraudulent billing procedures being practiced at this hospital. I think they purposely delayed billing my insurance, and then tried to scare us into paying the bill with the threat of a collection agency. I have faith that this will be resolved, but if my son ever works in the area again, if necessary he will seek medical treatment elsewhere!
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November 2016 by Desiree Root
Over the top treatment. Very kind staff, Best hospital experience I have had. My 4yr old needed 5 stitches and they were so gentle and patient with her. Excellent, Excellent, Excellent!
