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February 2025 by Greidy Rodriguez
Excellent service
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December 2024 by Bertin Lima
The girl who helped me, named Regina, was very nice to me.
He explained it very well and gave me very good attention.
Because in other subways they treated me very badly, I will definitely always come here
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November 2024 by Anabessy Matta
I went to the store with my son and Regina, a sweet girl, helped us. I had a problem with my account and a month later she helped me solve it. I recommend this very pretty girl and her way of serving customers. I think one of the better than they serve in the Metros. Go with her😊
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November 2024 by Monserrat Reyes
It is supposed to be open at the time you mark on Google I was there 10 minutes before 9:00 and there was no one there., were were customers waiting outside it was 9:10am and nothing they opened! Your staff must be more responsible, people also have work to do!
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October 2024 by Mary Ann Oatis
The Metro on 78th parallel has great customer service and our knowledgeable the the store on 47th and parallel zero customer service
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May 2024 by Stacey Nelson
My husband probably took someone to buy a cell phone
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July 2023 by Craig Wilson
If you have to go PARK NEXT DOOR this parking lot is HORRIBLE it has SPEED BUMPS TWO OF THEM I thought why on earth does this TINY PARKING LOT NEED TWO SPEED BUMPS there is only room for maybe 5 or 6 cars and that is the limit. Ok as for the inside VERY CLEAN VERY NICE CUSTOMER SERVICE PEOPLE VERY HELPFUL thank you and FIX THAT PARKING LOT
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January 2023 by Charlie
Phones
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September 2022 by Johnny Davidson
Went to trade in my iPhone12 everything was going well until the store owner came in and took over. The original person I was working with saw nothing wrong with my phone and even said there was not water damage. However, when the owner took over he looked at my phone said there was water damage and it had been taken apart before, and then said he would take it off me for free when I was expecting to cover a new phone and plan. I bought the phone brand new a year ago from Verizon. It was never damaged/repaired, and when I got home I went online to check how to find out about water damage. My TCI is white not red. Everything I experienced with the owner tells me he was trying to scam me.
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August 2022 by Angelic T
I went to this metro today because I couldn’t remember my pin and the girl was rude. I told her I don’t remember my pin and I wasn’t happy with the service anyway and requested my account number and she asked for my ID which is understandable and told me if I wanted my OWN account information it was a 26$ fee. She charged me 26$ for requesting my information and I know that as an employee you are supposed to give that to me and not charge me for it so I will be reporting you for this. Worst store and worst employee.
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August 2021 by Angelina Castaneda
Oscar was a big help! I highly recommend him if you want to get a phone. Always has a smile on his face and always makes my day!
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July 2021 by Dottie Cobbs
Oscar did a marvelous job! He was very helpful & super patient, kind! He did such a great & marvelous job! & had a beautiful smile on his face! Great job Oscar, thanks ?!
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June 2021 by Mirna Castaneda
It's a good store.
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June 2021 by Celia Herrera
They serve very poorly
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June 2021 by Hector N. Borja
Well, I think that more trained personnel are needed since I went for a service, they had me there for more than an hour, waiting and they didn't even solve my problem.
