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January 2024 by Julie Kitchener
Tire change took FIVE hours (5!) longer than I was told. I called at pick-up time to verify that it was ready and was told it would be ready in 30-45 minutes. I went to pick it up 45 minutes later and ended up waiting another 4 hours. What a joke. I watched the “workers” on the camera literally not touch my car for most of that time while the manager claimed they were working constantly. Ridiculous place full of con-men with all the words but no action.
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January 2024 by Miriam Dominguez
Words are too little to express my gratitude for RNR. They are always willing to help any customer giving them the time and dedication each and everyone deserves. I will always come to them and will recommend to friends and family. RNR has a meaning to me responsible and reliable. Thanks to each and ever member that makes RNR.
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January 2024 by Gabriel Mclaughlin
Amazing serves came to get a quote on a tire and get my tire fix. Fixed it fast and had a great conversation with everyone working. Helped me look for rims and tires didn’t push any down my throat or try and get me to buy now.
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January 2024 by Amanda McFarland-Spaulding
Will never use again. Tires are overpriced and the fees are outrageous. One person will tell you one price and explain no fees and then are completely blindsided when fees are tacked on. I kept losing my tire caps when the tires were being serviced and constantly had to buy new tire caps and my TPMS sensors are messed up since the last service. I got brand new tires on a payment plan elsewhere for a quarter of the price WITH WARRANTIES.
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January 2024 by Daniel Jackson
I purchased my wheels and tires for my 89 GMC from here several years ago. I went back in yesterday to get all new tires and they treated me like I’d never left the first time. Steve and Trey were super professional and friendly. I recommend RnR Tire Express to everyone
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January 2024 by Daniel Hendrix
This was my second time financing tires and other services through RNR. Both times I experienced great customer service. Sales reps Trey and Sabrina were both extremely helpful. The tire technicians were expedient with my vehicle. I will always recommend other people to use RNR for there tire needs.
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December 2023 by Tracy Lister
Mike and the crew was amazing!! I was put through a lot before with my tires, RNR made it right and helped me out with my tires. I wanna give a big shout out to MIKE thank you for taking care of me and also the crew for getting everything fixed and put on my car!!!! You guys are amazing
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November 2023 by Amanda Ebersole
I am very disappointed with this business. A little over a year ago I purchased 4 brand new tires from them, and I was told that the tires would come with free roadside assistance in the event of a tire issue for the duration of the tire warranty and that they “would take care of me” in the event that something happened within that timeframe. Over the weekend I got a flat when this business wasn’t open, so I had to get tires from another business that was open on Sundays. The tire only had 15,000 miles on it. I was told that RNR put the incorrect size tire on my vehicle. This size was not comparable per the facility that I took my vehicle to. Due to this issue, I had to buy two new tires because of the size discrepancy. When I called RNR to discuss my concerns, I was told “there’s nothing we can do”, and the employee on the phone did not seem interested at all in helping me with their mistake.I did not expect a full refund by any means, but the lack of customer service and the disinterest from the employee was quite disappointing, especially since the tire size issue is their mistake. The business had a legal responsibility to provide its customers with the correct size tires for both safety and also so that the vehicle’s speed sensors work properly. I have several vehicles that will need tires soon, and I will not be returning. The sad part it is, instead of helping a customer who spent almost $700 with them, they will likely lose more than that because of this review, and the loss of my future business, which it seems money is the only thing they care about. Buyer beware.
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October 2023 by Melissa Sunflower
Three weeks ago, upon getting in my car after work in Topeka, the low tire pressure light came on. I went to three different gas stations all charging for what should be free air. I didn't have change. So I went to Valvoline where the employee happily filled air in my tire. Everything was okay until she came back and said there was something in my tire. My home is an hour away by freeway and it's going on 6pm. It was recommended I go to RNR for services. I walk in their door 10 minutes till closing on a Friday night. There are at least 4 other customers waiting in the lobby. RNR happily took my information and the key to my car and asked if I could wait 30 min. I happily and gratefully agreed! Apparently I ran over a long bit and it was the toughest they had pulled from a tire. I am so very appreciative for RNR so I could get home to my kids safely.
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September 2023 by Cristobal Serrato
High priced for MID looking tires, very petty when you don’t pay on time. They behave like shark. You’re better off finding tires on the Facebook market place. They very rude as well only care about the money and sale, minimal for the customer service. Worst than a debt collector
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September 2023 by Erin Lord
My son just spent $800 yesterday for new tires. One totally flat this morning. Cant even drive on it. Missed work. Their guarantee was a new replacement (if he doesn't patch it to get there). He had no way to get there if he didn't patch it. We called, and the "gentleman" there said it wasn't his problem.*Just had another tire company look at it. Nothing was wrong with the tire. R and R had done a sloppy job, not cleaning the rim leaving plastic all over it which prevented a tight seal. I'm glad my son was not driving on the freeway when this occurred. Shame on you for the sloppy dangerous work and for your rude response in handling the situation.
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September 2023 by Kristina Michaud
My experience was great. All staff was very helpful and got me right in. I appreciate all that they help me with. I recommend this business for all your tire needs.
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August 2023 by Janna Gunckle
A big thank you to the staff at RNR! We are very happy with the services provided, they fixed our tires and got us back on the road quickly. Great customer service! Highly recommend!
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August 2023 by JesseJade Dragon
They not only patched my tires 2 times free of charge, but we absolutely love Matthew and everyone here. Got new tires yesterday and they are awesome. Thanks everyone!
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July 2023 by Dave Vennell
I can't give enough praise for this place. Matt and Chris are SUPER friendly and give you all the information you need to make a fair choice. They treat you like family and remember your name evertime you come in. I had horrible tires but no money to buy new ones and the financing program they had got me 4 new tires that were perfect for my truck. They have my business from this point on and I would HIGHLY recommend them.
