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February 2024 by Ann Godfrey
I can trust I will receive great service, always have my mortgage there and know they are conservative.
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February 2024 by Amara Baktha
The staff at Capitol Federal has been extremely helpful with meeting my needs in establishing a new account. Gladis advised me as to the best options available and which accounts would be the most beneficial. The staff is very pleasant and greet customers with a smile.
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February 2024 by Calvin Hawkins
I use the drive-up window 90% of the time, and always get quick, friendly service. I really appreciate having a personal touch in being able to see and talk with the tellers face to face. Other banks are closing their windows and making customers talk to a teller, on a machine and she/he is miles away. Very Impersonal!!!
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February 2024 by kathleen harley
Years ago, I switched to Capitol Federal, because my previous bank had made several errors in handling my account. I have had no such issues here!
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February 2024 by Darryl
Capfed has always been an excellent banking service. The NW branch personnel are always engaging and helpful when issues arise, like the ATM not completing a deposit of cash and keeping some of the money. They handled that issue flawlessly without delay. Jacob is always a pleasure to do business with.Their services are second to none, they offer so many things to simplify your banking experience. No fee checking & savings along with interest bearing accounts as well. I have had 2 mortgages with them. They originate and never sell their loans to some other banking industry firm.Jennifer Parker is one of a kind and willing to handle any issues you may have.
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February 2024 by Frank La Forge
First rate tellers that seem to stick around and remember your name.
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February 2024 by Carey Craig
In person service is great - Drive thru works well. Online banking/support lags from competitors.
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February 2024 by Mathias Eck
Over the last 58 years as a Real Estate broker, we have recommended CapFed to all our customers for many reasons. great service, best rates and they hold the loans and don't sell them. So you can ALWAYS get info on your loan by a simple phone call.
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January 2023 by fPeggy Meyer
the personal ate very friendly and willing to help to meet our goals.we are on a name knowing each other, almost like a family.
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December 2022 by Pam Schroeder
Kenzie was so kind to help me my account got hacked and she set me up with another one she's the best at central and maze road
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November 2022 by Cathie Rodgers
We have been banking at Cap Fed for many years. I went in the other day for help setting up my moblie banking and Jennifer Koopman set me up in just a few mins. Not sure what i would have done without her! ALWAYS so helpfulThanks Jennifer
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October 2022 by Thao Bair
Nice atmosphere and helpful staff. My mom has bank here for almost twenty years. I have only recently visit to help her with a few things and was surprised to have the help that we needed. The staff were helpful and patient with my mom who is older and harder to understand. Thank you!
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September 2022 by Laura J Shum
Great service! Especially from Mrs Koopman. Helped me set up my online account immediately and is overall friendly and professional. 10/10 would come again.
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October 2021 by Jason Largent
Always very polite service. Banking with Cap Fed has been a great experience.
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September 2021 by vrneal419
Always friendly and helpful, love Cap Fed!
