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December 2023 by A Rev
Weightlifting portion of this YMCA is inadequate for how busy it gets. Maybe it'll get better when the Andover Y is finished. An app is now required to enter. Good luck in January.
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August 2023 by Darryln Johnson II
Love the day to day staff and workers but the BACK OFFICE and HEAD trainers are terrible people. They keep the smile and act like they are there to help but they disrespect their worker, talk to them any type of way and in some instances fire people for DOING THEIR JOB.
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July 2023 by Katy W.
Michael was very helpful and gave a thorough, truly inspiring tour of the facility. 10 stars
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April 2023 by Nick Smith
Fine establishment with good & routinely cleaned equipment. A wonderful place to go if you're over 60 or have children to take to sports classes, but I would most definitely recommend another Gym of any kind if you would like to exercise in peace from the judgement of the aforementioned demographic - and it would help the staff to be on the side of those victimizedUPDATED - George and I very much talked and my membership record won't be located because it was terminated as I no longer wish to ever be at such a place.
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December 2022 by Nick Boom
This Y seemed to be hurting a little bit. There’s a urinal in the mens locker room that his been broken and taped off for at least a month. The hot tub is broken then fixed then broken again and again. I had an interaction with a trainer that was very frustrating as well. Almost as if they have no clue how to use etiquette with other members of the gym. I know that since the tornado hit the Andover Y that the surrounding Y’s are seeing more and more attendance but there is also broken machines that aren’t marked for repairs and when speaking to employees about the problems we’ve been met with an indifference. We love the YMCA and what it offers. It just feels like it’s not being taken care of lately.
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October 2022 by Trae Hesket
I go to the ymca a lot, and to this one about half the time. They have a nice clean facility and friendly staff. The cardio room is a little small but I never have a problem getting a machine even when they are busy, which is pretty often. The location is super convenient for me cause I live like five minutes away.
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October 2022 by Savannah Johnson
I am just stunned that this ymca reached out to listen to my complaint. Companies dont typically do that. Wonderful thoughtful customer service.
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October 2022 by Joshua Coleman
Above average gym IMO. They canceled the HR monitor program though. :(
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June 2022 by Forrest Cory
Beautiful facility with tons of fitness equipment, pool, child care etc. love all of the Life Fitness, Hammer Strength and Cybex cardio and strength equipment. Highly recommended for any one looking for a community to encourage them on their fitness and over all wellness journey.
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June 2022 by Savanna Osthoff
Definitely nothing like the Andover YMCA and the people working there were super rude. Me and my friend asked to have our locker unlocked. A girl named Elizabeth was asked to help us. She was snotty and rude. They need more training on how to properly treat their customers. We won’t be going back.
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May 2022 by Christian Smith
Awful phone service. Couldn't even find my membership in the computer. Called a different YMCA and they found me in under a minute.
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March 2022 by Brandie Prieba
My car window was busted out and my purse was stolen while taking my daughter to gymnastics class. It happened in the morning and I was parked in the front. Her class lasted only 30 mins and within that time frame someone was able to break into my car and steal from me. I do not recommend this ymca as I also have a friend who’s car window was broken out here as well. Be careful.
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November 2021 by Trae “tchesket” Hesket
I go to the ymca a lot, and to this one about half the time. They have a nice clean facility and friendly staff. The cardio room is a little small but I never have a problem getting a machine even when they are busy, which is pretty often. The location is super convenient for me cause I live like five minutes away.
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November 2021 by Ecyy Designs
worst YMCA i’ve ever been to, i’d advertise nobody to go here , they staff are super disrespectful and i would never go here again. If you want a better experience go to the downtown YMCA.
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October 2021 by Jeff Larson
Great facility, clean, and friendly staff. I needed a place to swim during my 2 week business trip. Day guest pass worked perfect.
