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February 2024 by The Mods
The lady here (jasmine store manager) is not very nice! Been here twice always feel like I am bothering her. I will definitely try to go to a different store moving forward. I came in with the label of what I needed was given something different and then when I came back because it’s not matching, she blames it on me and then acts like she’s doing me a favor when she gives me the paint I originally came in asking for. And with kind of like an attitude on top of it, just not very nice in general I don’t understand where peoples business ethics has gone to nowadays especially as a store manager. And to top it all off the first can of paint was $10 more than what I asked for but because my husband bought it on his card when I came back to exchange it I couldn’t get the difference back because he wasn’t with me so if she would’ve just given me what I asked for the first time, I wouldn’t have lost the $10 to boot! When someone comes in with the label and says I need this, just give them what they asked for and don’t assume anything and then get an attitude about it.
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February 2024 by Mark Brinker
My mom went in to get paint for a small project.For a quart of paint mixed. Charged her $ 32.00.Won't be back.
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February 2024 by Holly Huck
Employee was exceptional. Paint products and supplies are the best. Need to have more employees available to help with colors.
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November 2023 by Barb Poundstone
My husband and I visited the Cold Spring Sherwin-Williams store on November 4 and we met the most fabulous employee, Nicholas, aka Shaggy. He was the most polite, friendly and helpful young man you could wish for. Nicholas assisted us and had great, helpful advice and suggestions. He wanted us to be satisfied Sherwin-Williams customers, which we are. We purchase quite a lot of paint and other supplies and met Jasmine at the Southgate store last year. We were saddened to hear she left that location and we then visited the Cold Spring store. The previous Cold Spring manager was never very helpful or friendly, so we’re super delighted to find out that Jasmine is the new Cold Spring manager along with Nicholas, as stellar employee! Be sure to visit the Sherwin-Williams Cold Spring store for all your painting needs and see Nicholas and Jasmine.Barb and Jim Poundstone
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May 2023 by KB 633
Sherman Williams, Coldsprings I want to thank you guys so much! This location has been a blessing to my company. Always willing to help color match so perfect that we were able to touch up the ceiling and you could not even tell we touched it up! These guys are professionals always looking to give you the best deal and they have the best products on the market. Keep up the great work guys and thanks again for saving me time and money! Affordable handyman services, LLC
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April 2022 by Matthew Wohlfarth
Knowledgeable, friendly, and great products. I have to admit that we initially went to the big orange store nearby....but with only one person working in the paint dept. (and not appearing to have real expertise) and several customers waiting for help, we went across the street.Although the price point might be a few dollars more per gallon for comparable products, the difference is well worth it considering the customer service.
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September 2021 by Jeff Kraemer
They did a perfect color match to my sample. Great service. Friendly and knowledgable associate.
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July 2021 by Sharese Kitto
Great customer service! Good quality paint.
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July 2021 by Candy Huwel
They were very helpful with selection of roller for my project. They are also the closest place to buy oil base paint that can be tinted. How ever I do feel they are a little pricey for you basic wall paint. I would still go back for there for any other painting needs.
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June 2021 by Mary Casey-Sturk
I only had a small painting project, requiring just a quart, and I was so pleased that I could get this small amount made to the color of my choice. The service and product were wonderful!
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May 2021 by Jason Kramer
great place to get paint staff is very in know
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February 2021 by J Davis
I stopped in to pick up some satin finish paint that would hold up well and take a good scrubbing. I also picked some of the items that make for a great paint job. Drop clothes, the right brushes for the job, roller covers and caulking. The folks there were really helpful and knowledgeable. I thought that the prices were a little high but I guess that you get what you pay for! As Always, Enjoy!
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December 2020 by Rob Phillips
Will not go back!!! Went in to have paint matched and said the sample was not big enough. Went across the street to Home Depot and they matched it up and had me out the door in 15 minutes. And they are supposed to be paint professionals!!! I think not even close. I will stick with Home Depot.
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October 2020 by natasha luster
It was the worst paint I ever used and I use to use the cheapest paint I could find.
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September 2020 by Nick Johnson
Would not recommend for matching stain colors even if you bring the already stained wood in and leave it for two days.