Scott at T-Mobile was amazing!!! Very knowledgeable and explained everything to me from start to finish. When he couldn’t figure out an issue the new phone was having, he consults his colleague, Kyle, ( not 100 % sure that was his name), who tiger figure out the issue. They both were great to work with.
October 2021
Go to a different T mobile store if you want to stick with T mobile. After dealing with Ally in this store I'm thinking about switching to another provider. She was so bad she even said "I'm not doing well explaining this". She was at least right about that part. Nothing else. HORRIBLE!!!!!!
May 2021
This place is awful. Left there after Ally stumbled all over herself and headed to Verizon. So much easier and cheaper. Someone needs to teach proper sales
The leader in 5G – Now America’s largest 5G network also provides the fastest and most reliable5G Coverage. Rule the holidays with T-Mobile's best deals and our holiday tech gift guide. Visit this T-Mobile Store in Cold Spring, KY to find your next 5G Phone and other devices.