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May 2023 by Cody Herndon
Gave me a price on upgrades, then kept adding more charges as the process. I spoke with the store manager and she is rude and said theres nothing they can do to improve. This store is a scam.
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December 2022 by seiter036
Great people and great customer service, answering all my questions, Thank you
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December 2022 by Ed Smith
The Manager is a good sales man and will screw you over right now never going back there
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July 2022 by Susan Duerk
Scott at T-Mobile was amazing!!! Very knowledgeable and explained everything to me from start to finish. When he couldn’t figure out an issue the new phone was having, he consults his colleague, Kyle, ( not 100 % sure that was his name), who tiger figure out the issue. They both were great to work with.
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October 2021 by Dakota Schmidt
Go to a different T mobile store if you want to stick with T mobile. After dealing with Ally in this store I'm thinking about switching to another provider. She was so bad she even said "I'm not doing well explaining this". She was at least right about that part. Nothing else. HORRIBLE!!!!!!
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October 2021 by Matthew2 Hunley2
T mobile is an excellent experience.
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May 2021 by Eric Schmidt
This place is awful. Left there after Ally stumbled all over herself and headed to Verizon. So much easier and cheaper. Someone needs to teach proper sales
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May 2021 by Eric Schmidt
Tried to upgrade two phone in this store but was dealing with a girl named Ally. She spoke in riddles and couldn’t make any sense. At one point she even said “ I’m not doing very well explaining this”. She was right and I left more confused without spending a dime. I will not return to this store and I’m really considering switching to Verizon after 20 years with sprint. She is awful.
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March 2021 by Laverne Williams
The staff at this location help me above and beyond. I can't thank you all enough. Thanks again.
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March 2021 by REKACK
Them people helped me out nice. Very nice good quality assistance for me.
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February 2021 by Booji Boy
Kept charging me for services after I cancelled. Never kept to their terms of the contract, just a complete nightmare of a company. May they never darken your doorway!
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December 2019 by Elyse F.
In a quest to find a particular item, I tried going in to one of the other physical location, and called another. After both of those locations did not have what I was looking for, I called this location. As luck would have it, they had one left. I asked if they could hold it for me. The person on the phone said it wouldn't be a problem. Upon entering, I was greeted immediately, and asked if I was the one who called. The item was quickly retrieved for me. Chris took a moment to say hi to my son, then quickly and efficiently completed the transaction.
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June 2019 by David Hahn
How are you going to be OUT of chargers for type c? When half your phones are type c! Literally every time I go in this store, something goes completely wrong. Way to go cold spring, y'all suck. 👌
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May 2019 by O Okorie
Ariyana and Allison were super helpful
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January 2019 by sharon claybern
Ramon and Anthony were amazing. They helped us and made sure every thing was ok before we left. Even told my daughter to call them on their own lines if she needed any help. That my friend is going above and beyond for your customers. Definitely will always go there first. This will be our Tmobile home from now on.
