-
February 2024 by Nicholas Summe
Best Staff Ever!!!
-
October 2022 by Happy Teej
Friendly Folks,?They Look Up My Accounts,☺They Have Answers?They Make Useful, Relevant Suggestions,?WELL, OFFER AVAILABLE OPTIONS?I MEAN
-
July 2022 by Kathy Klett
Thank you Emily for your smiles and great customer service. I enjoy seeing your smile when I come in. Very personable and does a STELLAR job.
-
May 2022 by Emmy Friedrichs
The staff at this branch is amazing. Emily, Ro, Todd, and the rest of the crew are always so pleasant and helpful. My needs are pretty simple, as I'm usually making business deposits, however I have watched them take the time to help people who were confused about their banking and educate them on things that would save them money and fees. If I lived in Covington, this would become my personal bank as well.
-
December 2021 by Doc Perry
Slow and unhelpful very rude
-
November 2020 by Emy Clark
Terrible customer service, very rude staff . I’d never bank with them again after so many years that we’ve been customers.
-
November 2020 by D Couch
Amy, Todd and teller whose name I did not get, outstanding service. Friendly, kind and extremely helpful.
-
July 2020 by Romeo Richardson
You will love this bank branch especially if you get the honor of dealing with Chad! He is a hard-working man who will get you in and out quickly as possible! He is very professional and always willing to assist you in working out your problems!
-
June 2020 by Chris Reynolds
Brad was extremely professional in our conversation about credit cards that US Bank offers. He gave some great advice and information, and clearly knew his stuff. I will definitely be considering US Bank for my future credit needs.
-
April 2020 by Roman
Why would you have an island leaving the outdoor teller area for each lane? It's low enough to the ground where you cannot see it leaving the lane you're in. The money I just deposited into my account can go straight into the repair of my wheel and door frame. Thanks for the brilliant design.
-
December 2019 by Barret Barry
I was in there earlier and brought the best joy with me... but greeted VERY disrespectfully. why? why the shorter black woman was nasty with me.. I don't know..?
-
November 2018 by Kenny Bryant
Christina the bank manager really understands my problems when they arise she made sure that I was good and helped make sure everything was going to be okay when I was in a pinch. Love her. She needs a 6th star! She is also the sweetest. Highly recommend. But be nice to her and she will do whatever can be done
-
September 2018 by Wendy Mason
I bank here good people
-
August 2018 by Jeff Evans
Diane had strong undertones of attitude. I was there to get a title notarized and “can I help you†use to have a different meaning.
-
July 2018 by Suzette Tomasi
I just opened a new account at u.s.bank ~ because my building has us pay our rent there each month- Wouldn't you know it ~ the account went into overdraft status due to all the changes ~ I couldn't believe how helpful the Tellers were ~ I am happy that I have my account there now - â™¥ï¸ ðŸ”µ â™¦ï¸ ðŸ”µ ♥ï¸