U.S. Bank Branch

Most Recent Comments

• November 2019 by Sarah Hedger
  Customer service is lacking. I got charged a $35 overdraft fee even though funds were deposited the next day. They refused to refund this for me. Which is fine.. that's on them if they want to upset a loyal customer of 15 years. I'll be keeping this in mind when we apply for a home loan next year. If they want to lose out on a $200,000 loan over a $35 charge, that's their business decision to make.
• March 2016 by Sarah H.
  Other than the issue I stated in my previous review of this branch, the Buttermilk Pike location is always very helpful. The manager, Chris M., is always extremely friendly and eager to help. When I had an issue that stemmed from a different branch (the Monmouth Street location), I came here and Chris took care of the problem in a matter of minutes. The tellers are always friendly and I look forward to coming here every time I have banking needs. I having my checking, savings, CD, and a credit card through US Bank. The only thing I wouldn't recommend is their credit card department. You can definitely find better options elsewhere. (Unless you're a young adult trying to build credit; the college card is perfect for that.)