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April 2024 by Sidney Trasser
Their items aren’t all stickered correctly so they’ll let you start your project and then come over and try to charge you more than you thought the piece was going to be once you’ve already started. Somehow you’re supposed to know that the item you started had the wrong sticker on it, and they act like you’re an idiot for not knowing they put the wrong price sticker on their own items. I thought I was painting a vase for $22 and once I began the employee came asking for the pieces sticker. I was confused because I added the sticker from my piece to the yellow slip. Turns out I had a $40 vase and they were trying to force me into that price but I refused because the sticker was wrong and I wouldn’t have grabbed it if I’d know the price was wrong in THEIR end.In addition to that you’ll get no education on how to complete your piece or technique. They leave you 100% on your own to figure that out, and don’t plan on asking any of them because you have to chase them down to get even your paint to start.You’ll sit waiting for help and paints at your table for 20-30 minutes.They provide zero guidance or information. My first time in they gave me no information to best practices for pairing your piece, where supplies were located, options for glazes. Nothing. They just said pick a piece, price is on the bottom (except apparently not because they have the wrong sticker on some pieces and you’re I guess supposed to know that and if you don’t, they’ll try to force you to pay more because of their mistake) and we were left chasing employees down the rest of the time trying to get help, more paint, etc.I’ll never go here again. Horrible business and service.I went 2 times to give them the benefit of the doubt after my first bad experience and both times were horrible service and experience. I walked out the second time. Wasn’t worth my time and I wasn’t going to waste my money.I would go to another company and use them. This place is so poorly managed, they’re dishonest and try to charge you different than what the item sticker was on the product you selected and you’ll spend hours waiting for them to help you or you have to chase down employees to get any help like we did.
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April 2024 by Diane Gallina
Went for a girls day / bridal party and there are some very cute and fun options just ne prepared to spend some money because it is not cheap.
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February 2024 by Ellen Bungenstock
Super helpful staff, clean studio, fair prices. My kid told me our visit was the "best day of her life." I enjoyed it too!
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February 2024 by Esi Sanchez
Fun, and they have a great selection of pottery.
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January 2024 by kaitlynn nettle
called to ask a civil question of turn around time and got a short, snappy, rude reply from whoever answered the phone.
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January 2024 by Janie Eldridge
Very helpful
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November 2023 by McKenzie Roberts
If you're ever looking for a date night, something to do solo or wanting to paint something festive - they have it all. I rather come here than the one in the mall. The employees are very nice and attentive, prices vary but pretty much on the cheap side. Would definitely recommend
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November 2023 by JULIE HUMBERT
So much fun! Great staff! ❤️
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November 2023 by Spyder Man
Great place. The wife and son have a good time there together. Prices aren't bad.
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September 2023 by Rebecca Spurlock
Great place to make memories with loved ones or do a date night, it's easy to get lost in what you're doing and spend a few hours here. Walk-in and set up are easy and they'll call/text you when it's ready for pickup, couldn't be easier.
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August 2023 by Robert & Lesli Turner
So cool. We took our kiddos and got them a small trinket to paint. They had fun. My husband and I shared a large animal to paint together. We had a decent time. We felt we were bothering a specific worker when we needed something, so we started asking the other workers. We weren't sure if it was just an off day for her, or if the behavior was normal. We just made the best of it, however, my 4 year old noticed it enough...she asked me when we left "is that other lady mad at us?" I just replied "no" and told her that she probably wasn't feeling well so we gave her some space. Overall, a good experience though! We will be back.
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July 2023 by Brandy Yelton
Neat concept, but if it’s your first time I’d recommend researching the different techniques prior to visiting as they don’t willingly offer a breakdown of how things work, so you’re kind of left on your own.
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July 2023 by Jean J
I took my granddaughter here. I really love the place, choice of pottery and paints. I have a low score of Peyton’s customer service. I’m not sure why you have this employee interacting with customers. The customers seem to bother her asking questions while she’s on her private phone texting. No joke. This girl was texting the whole time checking me out. Didn’t even look at me to hand me my receipt. After still standing there to get information now that my pottery is done. She finally looked up at me as if I was disturbing her. I said when will the pottery be ready and she said come back in a week then continued texting. I said hey my pottery is done and setting on the table. She says I know and continues to text. No thanks for coming in. No hope you had a great time. No let me put your pottery pieces up so they don’t get broken. Wow who pays an employee to text. I want that job!!
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June 2023 by Emma Jasper
This place is awesome to hang out with friends and do some chill arts and crafts! The prices are a little high (my whale I made was 24 and the mouse 18) but considering it’s paying for the clay mold, the paints you use, and the fact they fire the piece for you and allow you to paint for hours at a time makes it worth it!The staff are all really sweet and easy to talk to! A lot of kids go here and they all interact super positively with them! Definitely recommend when you have a day off work or a summer break going on :)Update: only took 3 days to fire and pieces are shown in pictures I updated!
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May 2023 by Christopher McDonald
We made a trip here for Mother's day. They accommodated a party of 6 with ease and were super helpful when asked questions on the process. Would totally recommend!
