It was fine. Disappointed by no selection of button-down blouses for plus sized women. But, overall a great store with very friendly and helpful employees!
June 2021
Went there to look for a recliner but their home center has no furniture even tho the internet said they did. The internet lied ,go figure... lol
December 2018
I had to exchange some clothing my daughter got for Christmas. And the plc that purchased them marked thru the barcodes and they still worked with me and let me do the exchange. They went the extra mile and even ordered one of the merchandise off line.
JCPenney is one of the nation’s largest apparel and home furnishing retailers. Since 1902, we’ve been dedicated to providing our customers with unparalleled style, quality and value. Visit our JCPenney Department Store in Frankfort, KY and discover a wide assortment of national, private and exclusive brands to fit all shapes, sizes, colors and wallets.