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November 2023 by Rob Stone
Stellar service !!! In and out and saved a ton on Black Friday.This location is way better than it used to be. Chad really cares about his customers and making sure they are taken care of. I showUpOn Black Friday, get a deal, then a free Uber home and 1.5 hours later my car is ready and I Love these new Pirellis… thanks again
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November 2023 by James Cridlin
Huge shout out to Brock for getting me in and out so quickly after a blowout that could have completely ruined our day. Can’t thank him enough for allowing us to continue with our travel plans.
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November 2023 by Geromy Henson
Excellent service, very quick with high quality repair... Really saved me in a pinch!! Thank you to Chad and his fantastic team of techs!!!
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November 2023 by Alexis Healey
I had this awful grinding noise start randomly happening and I took my car up to Brock at this location. He took such great care of me and the mechanic who worked on my car was really nice as well! Definitely helped make my very stressful situation a lot less stressful!
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October 2023 by troy ross
I had control alarms ball joints, stretch sway, bar bushings and pens and new struts and was told all was bad will never do business there again took it to A different shop, other than tire discounters, and had no problems was told everything was good not much of a certified mechanic in my
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October 2023 by Kayla Miles
I got a great deal on tires for my Nissan Rogue. With winter coming up I feel much better knowing I’m driving on good tires. Thanks for the recommendations Chelsea at Tire Discounters!
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September 2023 by Jennifer G.
I called Hebron Tire Discounter and asked before I scheduled an appointment if they could check a service light that came on in my car. " Service tire monitor system". The man said absolutely that it was probably a battery for the sensors in the tires. I also needed an oil change and my tires rotated. I made the appointment for the following week. In that time, another light came on to let me know that one of my tires was low in air. Since my appointment was in 2 days, I waited for them to take care of it. I dropped off my car the night before. I verified what was going to be done. The next day I got a phone call saying I need 4 new tires and shocks and struts. We declined for time being. They said they would do the oil change and call me when it was ready. When I got off the phone, I told my husband, I wish they would have mentioned the service tire monitor system and how much that was going to cost. 20 minutes later I received a phone call saying my car is ready to be picked up. I said "What about the sensor light?" He said "there was nothing on the paper about that so it must be fine." I said "no. It's not fine! That is the main reason I brought it in! Did anyone even look at it?" He asked if he could put me on a brief hold and came back about 8 minutes later. He went to find a manager. He said "he couldn't find a manager so he checked the batteries himself. He said 3 of them needed batteries and quoted me a price and said they could take care of that for me today if I wanted them to." REALLY? So my car is ready and they didn't even check the main thing I scheduled the appointment for!! I declined. Told him I would be up shortly to pick up my car. The kicker is that when I picked up my car, I got in, turned it on, then my light came on that says Tire Pressure Low in the same tire as it did before!!! Did they even rotate my tires??? My husband had to put air in my tire because it was at 28. The others were 34. That is pretty sad when you just come home from getting your tires rotated and on the receipt it says...CHECK & SET TIRE PRESSURE TO PROPER PSI PER OEM SPECIFICATIONS. I have had trouble with this location before but thought I would give them a try again because they are so convenient. Never again!!!!
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September 2023 by Robert Hille
Hebron location did a great job installing four new tires on my Tundra. Would recommend to anyone needing new tires.
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September 2023 by David Marsh
Charged $95 to mount 2 tires on 2 rims that I brought in. Didn't even have to take them off a vehicle. Unfortunately I needed it done now as opposed to later. Will never go back or recommend.
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August 2023 by Edward Vicars
Great Service... I was schedules to drop off my car for a oil change and I showed up early and told the manager that I had stay and wait for my service because my scheduled ride bailed out at the last minute... He said he'd get me out quick and pushed up my service time getting me out very quickly... The guy cares and is very professional...Thanks T.D. for the great service.
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July 2023 by Neal Wiechman
Hebron location is a scam. Don't go unless you're asking for something to go wrong. Took my car up there for 2 new tires and they broke off one of the studs for my lug nuts without mentioning it to me. I found out and had to take my car back up there the following weekend to get a new one put on.Only reason I gave 2 stars instead of 1 is because Willie, the front desk guy, is patient and tries to be helpful. The mechanics need more training and should be more honest when they make mistakes.
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June 2023 by Brian Clark
Worked with the management team and Shaun as our tire tech and all I can say is this is by far the best tire discounters I've ever been to. The management and service department up here know what customer service means and do what it takes to take care of you. I can't say how happy I am with the store and the way I was treated but I will never do business with another tire discounters around other than Hebron!!!!!
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June 2023 by Julie Brown
I honestly think there technicians need some training. I went in to get my tires rotated and was told my front tires were worn very badly and had to be replaced. I didn't understand because those tires did not have even 1/4 of the miles they were rated for. So I bought 2 more tires and they aligned my front end the next day I left for a trip to SC and noticed my steering wheel was not straight and everytime I made a right turn or went around a curve to the right it was like someone was pulling the steering wheel out of my hand. As soon as I got back I took my car to them to look at it and found out I had a very bad tie rod that's why they could not align my car correctly. Me and my family could of been killed thankfully we weren't. I will never trust them to do anything to my car again.
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June 2023 by Shirley Kekel
Went for oil change at appointment time made yesterday. Upon arrival was advised they had no record of my appointment and they had 4 oil changes they hadn't started and were 2 hours behind their appointment time. Manager did make me an appointment for a free oil change next week.
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June 2023 by travis Suhre
Need a boat trailer tire last minute. Called at 530pm on a Friday they had a tire shipped and installed the next day by 11. Great Service Thanks guys!