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January 2024 by Beth R
MOORES SOLD ME A DEFECTIVE VAN. THE ROOF LEAKED IN 2 PLACES AND IT WAS NEVER DISCLOSED AT THE TIME OF SALE. WASN;T TOLD THE VAN HAD BEEN IN 2 ACCIDENTS EITHER. FALSE ADVERTISING AND ENTRAPMENT, THEY ARE LYING TO THE PUBLIC BY NOT DISCLOSING INFORMATION.THE BATTERY WOULDNT START AND I HAD TO GET A JUMP 2X WHILE TEST DRIVING THE VEHICLE. I WAS TOLD THE BATTERY WOULD BE REPLACED BEFORE I TOOK IT HOME. IT WASN'T. DIED 2 DAYS LATER AND HAD TO HAVE AAA COME OUT TO JUMP AND REPLACE THE BATTERY. THEY GAVE ME $100 TOWARD A $200 BATTERY.THEN IT RAINED AND I SAW THE VAN LEAKED IN 2 DIFFERENT PLACES.THIS WAS NEVER DISCLOSED AT THE TIME OF SALE. THEY KNEW IT, THE VAN HAD SAT ON THEIR LOT FOR QUITE SOME TIME. THEY DELIBERATELY WITHHELD INFORMATION EVEN AFTER I HAD ASKED FOR A CARFAX, IT WAS NEVER GIVEN.ROB MOORE, THE OWNER, ALSO OFFERED TO FALSIFY THE SALE PRICE ON THE TITLE SO I DIDN'T HAVE TO PAY AS MUCH IN TAXES. HE'S COOKING HIS BOOKS TO SAVE TAX MONEY AND NEEDS TO BE INVESTIGATED. IF HE'S OFFERING IT TO ME, HE'S DOING IT WITH OTHER PEOPLE TOO.I WANT MY MONEY BACK AND TO RETURN THE VAN. THEY HAVE BEEN REPORTED TO THE BBB, CONSUMER AFFAIRS AND THE ATTORNEY GENERAL. MOORES TOTALLY FLEECED ME AND DELIBERATELY SOLD ME THIS VAN WITHOUT DISCLOSING ALL ITS PROBLEMS. I AM AN ELDERLY WOMAN AND WAS COMPLETELY TAKEN ADVANTAGE OF. THEY INTENTIONALLY SWINDLED ME. DO NOT BUY FROM MOORES GARAGE.
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January 2024 by Kirtibhai Desai
Reasonable pricing and they actually care about your vehicle:)
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September 2023 by Chris Thurston
Bought a new work van from him. Great price and super easy to deal with. I will definitely be back for more trucks from Moores!
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May 2023 by Jessica Krohmer
If you're looking for an honest garage without getting ripped off, come here!
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April 2023 by Aaron Sonder
Rob treats his customers like family, plain and simple. He rejoices with good news even if it means less work for him, and conversely is reeling alongside you if he has bad news to bear. Rob will make sure you have a ride to and from the shop, or will even offer to deliver your vehicle. It takes years of searching for many of us to find an honest mechanic, and some of us never find one. This is your sign to take your car to Moore's Garage and never look back!Services: Steering & suspension repair
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October 2022 by James Williamson
They are fast and good and don't take advantage of you I Trust them and feel comfortable when they have my vehicles
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September 2022 by Jeff Jack
Great place to have some work done on your car in Northern KY. Mr Moore is a great guy
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August 2022 by Michael Watson
Rob has been taking care of my fleet of service vans for a couple years. He is always prompt to answer any questions I may have and gets my older fleet of vans on the road super fast after a break down. His guys do a good job fixing the issue the first time. Thanks Moore's Garage for treating my small company like a big one. Shop local and support small businesses is what our company does !
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October 2021 by Marc Krank
Great service and very friendly. I will use again.Services: Auto engine diagnostic
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August 2021 by John
Easy fast delivery , but that hill is painful, LOL
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August 2021 by Dan Pugliani
We were traveling through this area and ran over an 18 wheeler tire. We wanted to make sure no damage to our vehicle. They brought our car right back and checked it out for us. Very friendly and helpful. Wish they were in our town. Thanks.Service: General repairs & maintenance
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March 2021 by A Smith
My daughter attends school there. So I called about a noise coming from the rear of her car. They worked it in the schedule that day and got it fixed. Super nice, affordable and very helpful. We will definitely use them again.Service: Brakes
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October 2020 by Alexander Slade
Really great experience. Got a brake job done in an afternoon when another shop couldn't promise me it for a couple days. Fair prices and quality customer service! The owner triple-checked to make sure I didn't need a ride anywhere. You've got yourself a customer as long as I'm in the area!
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September 2020 by Arthur Smith
My daughter attends school there. So I called about a noise coming from the rear of her car. They worked it in the schedule that day and got it fixed. Super nice, affordable and very helpful. We will definitely use them again.
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September 2020 by Elizabeth Grubbs
Nice people great prices
