“Spectacular and fun. I went on one of the busiest days, RSD 2023, and I didn't have any issues. I found more than I wanted. Which, for me, is normal. Music and food. Always walk out with more than anticipated.Staff was AWESOME. Knowledge and helpful. Esp with the number of consumers were in the store at the time. And I was in there for a while. Thanks, guys. I'll definitely be back by.”
“It was April of 2020, just when my hard drive crashed, COVID close-down became real and my non-stick pan, stuck. Frantic to pay bills, I googled on my phone and purchased a reasonably priced, refurbished hard drive from Recharge PC that arrived 2-3 days later. Elated, I called them and Jared instructed me on set-up and other things I didn't know I had available to my access. So professional and patient with this computer layman.Recently I phoned to get assistance with gaming and who but the Wiz, Jared answered and helped me out, once again. Thank you Jared and Recharge PC for making my life easier!!”
“Been coming here for the past 8 or so years, and I just recently purchased my third phone which was an iPhone 11. Omar was the one that sold it to us, and that process was simple though he was very deadpan with his responses but I didn't mind, I didn't come here to make a friend I came to buy a phone. Anyway, he told us to come back before the end of the next month to switch my phone's plan over to my other family member's so we weren't billed twice, sounds easy, right? Well, we came in yesterday and Omar happened to be there... just for him to tell us that we'd have to call customer service to change the plan. See, when we bought the phone he told us we could just come in, but when we did come in and he happened to be there, he said we'd have to call customer service. What sense does that make? Calling customer service for any company is always a pain, so I'm not looking forward to it.”
“I live in Northwest Ohio and have purchased multiple refurbished computers from Deluxe. These computers and the the service and communication received have been excellent.”
“My brother never went there since he got a replacement Nintendo Switch kickstand while his console doesn't have one since the previous owner damaged the stand for him to enjoy while playing with Joy-Cons. In his opinion, this place is outstandingly amazing, he can't play video games nonstop while playing the piano!”
“The sales representative was amazed and very helpful and solved my problems that could not be solved by calling Cricket Billing department and customer service not sure if customer service was involved because I was being put on hold and I was talking with different people for just asking 1 questions about why my phone was turn off but was paid 2 days earlier with a text message say thank you for your payment and your next payment will be due on 11/30/23 as normally is and I had text after that saying I had a $20.00 credit due to me after I pay a $10.00 1 time charge made no sense what so ever and also the last person I spoke to on the phone trying to figure out way my phone was turn off and the person sent me a app to use to pay the 10$+ to open the app they sent me but I couldn't open the app because my phone was turn off that when I went to the cricket store in store whitch was taken care in less than 5min whitch I spent over 1 hr on phone with cricket billing and that all I have to say about my last experience calling Cricket to ask and to solved a problem or explain something I thought would be easy but I was wrong ?”
“Both Chris employees were super helpful through the phone process and were patient about merging my fiancé and I information into one. We were there for about three hours trying to get everything to sync right with all the phones and the phone company. The Chris with the DC shoes was super helpful and explained the whole process.”
“These guys bend over backwards to earn business. Patrick and Gary are down to earth people. They work with small clients (like me) to large clients like the Cincinnati Bengals.Even though I may not be a large client, they always have time to sit and talk at their office, truly great people working at a great company.”
“We live nearby and come to this GameStop regularly. It’s always clean and well-organized. Richard is behind the counter more often-than-not and he’s always delightful to deal with. Whether it’s a lengthy trade-in, pre-order, or coming in to browse with our 4 year old he’s always professional, knowledgeable, kind, and nice to talk games and fandoms with.”
10AM - 8PM
87 Carothers Rd, Newport
Electronics
“Excellent and friendly service. Eric and Josh both helped me out immensely and entertained me the whole time. Couldn’t recommend the store or Eric or Josh enough.”
“The store clerk was very helpful and very professional. We're going to switch to this location. The one on Winston Ave smells like Weed every time we go there. Hopefully the owner will do something about that.”
“Stopped by the store to get a phone activated and was lucky enough to meet Wesley. I am old yet he took the time to seamlessly save and transfer all my data to the new phone and even pointed out a few handy features. He also made an account change and I was out the door. We all need our phones these days and Wesley and T-mobile made it happen again and I am a twenty year customer. As Always, Enjoy!”
“Monday, October 9th, the hubby & I decided to check out the T-Mobile Home Cellular Tower deal. We stopped by the Highland Heights store (5DSN) & were pleasantly impressed by the quality of customer service we received there by Taylor. She was well versed in the product we came to learn about (& she sold us on it) as well as able to answer all of our inquiries we made about other products. She provided the information about other products, but when we said we wouldn't be purchasing anything else that evening, she was not pushy, which my hubby & I both appreciated. This was at 7:30 in the evening & nearing closing time by the time our transaction was complete. She was definitely not a clock watcher, as we didn't feel rushed at all. Kudos to Taylor. She was a great representative of this business & store!(And, yes, I also spoke to her Asst Manager, Alex, to give him a glowing report of our interaction with her!)”
“The store clerk Adam showed excellent patience and was extremely helpful with the sell and the enquired Intel I needed. If he hasn't had a raise or promo, I hope he receives one soon.”
“I go here anytime I have an issue with my phone or just want to upgrade. The people here go above and beyond to make every experience great. I really can't say a single bad thing about this place!”
“Always had great experiences with this place. The first company I was with took forever. I was buying supplies off Amazon out if my pocket to get them quicker. I get a shipment from ATI regularly with supplies.”
“InMotion is a great destination for electronics on the go. As the largest airport-based electronics retailer in the nation, they sell many brands, including InMotion Entertainment, Soundbalance, Headphone Hub, and carry premium electronics including noise-canceling headphones, wireless headphones, speakers, tablets, digital action cameras, fitness trackers, portable power and a wide array of mobile accessories.”
“Went in this store because the phone I had bought my husband 2 months ago was going crazy and we couldn't fix it. The young adults that worked at this story were extremely helpful and went out of there to be very helpful and respectful. Thank you for helping out two old farms!”
10AM - 8PM
100 Meijer Dr, Florence
Electronics
“We purchased 2 LG G3 tv’s, Sonos sound bar and amp from Best Buy in Florence KY recently. After wandering around the aisles overwhelmed with options, a salesperson by the name of Jhust walked up and offered assistance. He was so knowledgeable about the products and helped us find exactly what we were looking for. We’ve made several trips back to Best Buy since and we ask for him by name. Thanks for the great experiences Jhust!”
10AM - 6PM
7731 Mall Rd, Florence
Electronics
“I rented,living room, laundry room, bedroom, and a 50 inch flat screen. I got hurt at work, and Brian has kept my furniture in my house while I've been hurt. I will never buy furniture anywhere else. Great people for real.”
“Excellent service! Greg is the sweetest and most helpful metro manager I've ever met, he goes above and beyond to make sure you're sent home with a good phone! Plus, the cedars next door is definitely a win after buying a phone?”
8AM - 10PM
1100 Hansel Ave, Florence
Electronics
“I hadn’t shopped at Target in a long time due to my experience of having poor service. Last night I visited the store and was so very pleasantly surprised by the customer service received. I needed to download the Target app to receive a discount and Kaylee was more than happy to take the time to help me through the process. She didn’t have to do this but she did and was so very patient and helpful. It was a great shopping experience and I will be back!”
10AM - 8PM
7717 Mall Rd, Florence
Electronics
“I went to T-Mobile Florence location to switch from Verizon to T-Mobile and had excellent care from Matthew who was extremely knowledgeable and helpful, He made the experience very pleasant and I was able to save money with more coverage and a better plan.”
“Target is full of Must Haves! When I go to Target, I grab a coffee from Starbucks and enjoy walking around the store. There is always new things to see and it is so well organized. It has everything we need and helps eliminate additional stops.”
9AM - 7PM
7533 Mall Rd, Florence
Electronics
“Love this verizon. Only Verizon location I will do my business. There was one associate that was super helpful. Her name is Mikayla... she was absolutely wonderful. She was extremely helpful, got me the best deals for my upgrade and even helped me switch over all my stuff from old phone to new phone. She was very kind and took time to show me everything I could add to my new phone, helped me with picking out the best plans. Absolutely the best customer service worker I've ever met. If you go to Verizon on mall road definitely ask for mikayla She will set you up and make sure you get the best deals and best add ons. I got Disney plus and Hulu with my plan. So awesome. Having an 8 yr old the Disney plus was a dream come true and it was all included in my plan. So very pleased with expirence I had. I literally will not work with anyone other than mikayla ever again when it comes to my cell or the service. Trust me she is an angel. I'm so bad with technology but love taking photos and my new phone even came with a pen (Samsung galaxy s23 ultra) best phone I've ever had.”
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“I found the store manager to be exceptional at knowledge and helpfulness. He and the store clerk were very easy to work with, explained everything and sent me on my way with new Internet WiFi that I set up very easily. I also received information on a promotional tablet that I believe I will be back to get it.”