January 2024 by Anonymous
Had to return after very recently getting our front brakes and rotors replaced along with oil change due to a NEW oil leak & FRONT brake calipers pressing on rotors. (In which now the front rotors need replaced already again! Which thats the ONLY thing they replaced for no charge because it was under warranty) Obviously these are the same exact things they just worked on and a couple months later we have all these issues out ofnowhere! We paid 550. Then after letting them know ironically the problems we are having are associated with the previous work u just did so there had got to be a correlation. They not only denied it...they quoted 1300 dollars to fix what my husband and I know was due to their negligence. Also my 20 yr old son repeatedly had to take his car here because they would supposedly fix something ? and in turn he would continue to have the same issue wrong they were supposed to fix. I wasn't going to leave a bad review but now we currently are out of a car in which had to take it elsewhere where we are gonna have to pay for their mistake. Very inconvenient!!!! Integrity does not apply in this situation whatsoever. They should have fixed what they messed up and owned it!!! I do NOT expect one of your phony replies that you're sorry either so don't bother. I do NOT recommend this place whatsoever.
January 2024 by Tanya K
These guys live up to their name “Integrity”. They are honest, will give you an honest quote on your vehicle prior to your auto repairs, price are very reasonable compared to other shops. Our family has been taken all our vehicles to Integrity over 3 years now. They are the best in our opinion. John who works at the front desk is always there to answer our questions and very honest. Thank you to the men at Integrity automotive solutions. You’re the best!
November 2023 by Michael McCordy
These guys are fair and honest.Very easy to work with, reasonably priced as well!I highly recommend them!
October 2023 by L de Graaff
These guys have never failed me or cheated me. They are reasonably priced and they are fast! A+
July 2023 by Lisa Marie Knox
I visited this shop for the first time for an oil change and to recharge the AC. Upon arrival, the gentleman at the desk was expecting me and I didn't have much to do aside from hand him the keys. The business was easy to find, the outside was well kept and the waiting area was clean and had a pleasant fragrance. They have a complimentary water/coffee station setup and a TV to help you pass time. The gentleman behind the desk interacted professionally and personabley with all the guests and even the UPS driver. My service was completed and I was out of there in just and hour and half. Great place:)
May 2023 by George Schmid
I called and spoke with Joe about a oil line leak. Had the car towed and Joe had it fixed the next afternoon. Joe was reasonable, fast and honest. I know he was very busy but got me on the road again.Thank you Joe!GeorgeService: Engine repair
May 2023 by Chris Staley
We've been going here for years. We don't trust anyone else to work on our cars. They absolutely live up to their name.
May 2023 by Michael Webb
Awesome experience with these guys today. Quick, efficient, and great rates. Vet owned a plus. Definitely recommend.Service: Auto maintenance
May 2023 by Amanda C.
Very reasonable prices, offer military discount, very personable. It's hard to find car repair shops you can trust when you move so often. We've been very thankful we've found Integtrity.
April 2023 by Paula W
These guys are the BEST!! Always friendly & knowledgeable. When they give you a quote there are no surprises at check out. It is nice to have such honest people down the street when I need them. :)I highly recommend them.
February 2023 by Matt Peterson
Integrity Automotive was very easy to schedule, they are nice people and John at the register is very helpful. I am new to the area and enjoy using local shops. I will be using you all again.
January 2023 by Kendall Browning
I called ahead and asked what it would cost for a radiator hose and Serpentine replacement. They said it's a two hour job and would be close to $300. I asked when it would be fixed since this car was my only transportation and I had to work the next 5 days. They said it would be the next day or Friday. So I paid $200 to tow it there. Friday came, I called and they said they probably wouldn't get to it until Monday. I got a call from someone else (not at Integrity) saying they needed approval for $500 but they had not even looked at the car. I called the number on Google again and they said they were waiting on approval. I said I approval from who? I'm literally approving you to go ahead. In their defense New years eve holiday was over the weekend. By Wednesday they still had not done anything. They said I was trying to get Gov't assistance, which was a lie. I ended up towing the car to me house for another $200 and fixed it myself. I'm not a mechanic and it took me two hours. They wasted a week of my time and changed the amount originally stated for the same two simple tasks.
January 2023 by Paul Krimm
We were somewhat forced here after Discount Tire broke off a stud (this was their partner repair center, since Discount Tire does not do these types of repairs). Integrity did not put correctly sized lugnut on during repair. They also did not remember to lock the key in our car for overnight pick up, so we had to leave it for a second night. They did install the correct lugnut the next day but we had to make the second trip out of our way after hours to pick up the vehicle.
November 2022 by lewis jones
Car was leaking oil and they fixed it and were very polite and professional. They fixed it with an oil change due to a leak around the filter when I anticipated a much more expensive and in-depth repair. Can't say enough good things about this place. Appropriately named!
November 2022 by Danny Brown
Integrity Auto? - maybe not so much.Lets start with the fact that they charged me double what they quoted...and there were no complications or extra parts needed.Then there is the fact that they are significantly marking up parts cost. Antifreeze (the brand they bough, but not what i asked for) is 10.99 a gallon...got charged 25.00+ a gallon. Other parts were the same scenario. I spoke with the owner, who agreed that this wasnt a good business practice, but offered no resolution...More of a "it is , what it is" type of response.It really pains me to post this....Vertran owned and operated means a lot to me...Very unfortunate that these guys are not operating with honesty and integrity. In the off chance they make this right, i may delete this post.