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September 2023 by Erin Camp
Super great experience at the Southgate ky location, excellent & friendly customer service with Austin today as he not only found me a killer deal on a special product I needed, but even carried my heavy items to my car! Will definitely be back for all future projects & recommend them to my friends & family!
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April 2023 by Barb Poundstone
Joey assisted us today at the Southgate store. We have shopped here many times because of the staff’s special attention and service. Joey is no exception. He was friendly, polite and helped with our questions. He is an exceptional young man and made our Southgate SW visit a treat. Hopefully, Joey is appreciated and moves up the ladder with SW!
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July 2022 by Greg Junius
Best place to buy paint service is great and employees are very helpful and curious.
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April 2022 by Anthony Koester
TERRIBLE CUSTOMER SERVICE. You have a lot of paint supply options out there and I WOULD NOT RECOMMEND THIS LOCATION. Went there to buy 1 tube of Shermax caulk and they were out of stock (no surprise). The staff there recommended white lightening and said it was just as good as shermax. Took it home and used one small amount and it was terrible to work with. Too sticky and a mess to clean up. Took the tube back with the receipt and the manager refused a refund. It was 99% full!! WILL NEVER GO BACK AGAIN! I’ve spent thousands of dollars at this store for various painting projects. They’ll lose all my future business over an $8 tube of caulk. It’s basic customer service. Home Depot and Lowes understand this and they would’ve given me a refund for an inferior product. Customer service has to be pretty bad for me to take the time to write a review like this.
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April 2022 by Anthony K.
TERRIBLE CUSTOMER SERVICE. WOULD NOT RECOMMEND THIS LOCATION. Went there to buy 1 tube of shermax caulk and they were out of stock (no surprise). The staff there recommended white lightening and said it was just as good as shermax. Bought a tube, used about a two inch bead and it was terrible. Too sticky and a pain to clean up. Took the tube with my receipt back to the store and they refused a refund. It was 99% full! I've spent thousands of dollars there for various painting projects. I'll never go back again. They lost all my future business over an $8 tube of caulk. It's basic customer service. Lowes and Home Depot understand this and they would've given me a refund for an inferior product. Customer service has to be pretty bad for me to take the time to write a review like this.
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April 2022 by Sharyn Hoffman
They were my last stop in the hunt for a special paint and they had it IN STOCK! They also have free color match. Thank you for saving this old ladies life. Great knowledgeable and friendly staff. They went out of their way to help me.
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April 2021 by Emily Dressman
kiser was amazing to work with. I was coming in to match a color that no longer existed and thru much time and much of Kiser’s patience we found the exact match and he was extremely helpful! I recommend this store to everyone. As customers were coming in, they were calling them by their names and even nicknames. I could see that they have an excellent rapport with their customers and obviously many repeated customers.
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March 2021 by Andrew Weinel
Always extra helpful.
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February 2021 by Lenette Beasley
Knowledgeable and Friendly Staff. Especially Sarah.
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December 2020 by ELITE TRADING
Great team and very helpful
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November 2020 by Brad Cull
The best paint and other products, at a fair price with courteous customer service. I will continue to purchase my painting supplies there.
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November 2020 by Brandon McGlone
Best paint products and service you can get and that's all of them
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November 2020 by Ramona Muhlberger
Very helpful, knew his paints! Thanks for the help
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August 2020 by Charlie B
Friendly and knowledgeable staff. Highly recommend.
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August 2020 by Mike Smith
Took Me 20 minutes to get 2 rolls of rags. 30 seconds to have what i needed 20 min to get waited on.
