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February 2024 by Mya “MeeMee”
Andrew was amazing. I came there stressed out of my mind but not only he was able to have me leaving with a good phone, I also love how respectful he was to my little cousin and her enthusiasm because I was genuinely confused on how it goes getting a new phone. That is leadership qualities right there
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January 2024 by Amelie Kelly
The MOST friendly, service-oriented helpful phone store...EVER!
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January 2024 by Michael Courtney
The sales representative was extremely patient, kind, and professional. He took his time and explained my options. I feel deeply valued as a customer.
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November 2023 by Angel
Derrick and his supervisor, Gerard went over and beyond expectations and got the problem resolved, as well as made our experience better with their customer service and professional courtesy and concerns regarding our issue. A big thanks to the Perkins rd team! Very knowledgeable and most helpful!
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November 2023 by Mike Mascaro
Not good so far; follow through and attention to detail are REALLY very weak.If you’re trying to work something out, or get a new phone for that matter, I wouldn’t come here first.Associates seem distracted, all the time, so it was NOT a simple transition to a new phone, as promised — quite the opposite!imo, I shouldn’t have to use my old phone to post this review. Thanks
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November 2023 by JUICYCouture TV
I went to get an upgrade done. They were very helpful and made my experience fun.
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November 2023 by Gerard Robinson
Great store. Great service. I received the help I received and more.
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November 2023 by pam dixon
Worst customer service ever. The sales people were rude, incompetent, insulting, and disrespectful. Will never go to that store again.
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September 2023 by William Breland
Went to get my fiber optic cable set up at this store. Derrick greeted and helped me promptly. Got me all set up quickly and efficiently. Another employee, Trinton looked over my bills and services and set me up to save $10 since I was already enrolled in autopay. Both of them made me aware that even though I’m not fully done paying off my plane for my previous phone that I could trade it in and get money off the new iPhone 15 and it would help to lower my bill even more. Shout out to these gents and the rest of the staff, super positive experience.
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February 2023 by Susan D.
Great service. Very friendly and knowledgeable employees. Would use this place anytime.
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November 2022 by Antonio Fuentes
The experience was amazing I was looking for 2 new phones and Destiny she was awesome she make me a really good deal for 2 iPhones 13 she and the team are really care of the people and they solve problems so check this store
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October 2022 by Royal Armelin Jr.
The young lady Destinie greeted me at the door and Zaria & Ty were highly professional. They took excellent care of me. I only expected to be in for a few minutes but the team took time and listened to my needs!!!
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October 2022 by C Artigue
Beware!! I went into this store to upgrade my iPhone. I was initially pleased to learn they had the model & color I wanted in stock. Only later did I learn, really by accident, that Jessica had not upgraded my line but instead added a 3rd line to my account without my permission. I called customer service and the 2nd person I spoke to was extremely helpful in getting me on the path to correction. I did have to go through a lot of rigamarole to return that phone and have AT&T send me another (exact same kind) phone. Once they received the originally upgraded phone they cancelled the added line and related fees. Apparently this is a scam that some people do to get extra commission, unfortunately for Jessica she will not be getting it from me. Pay attention if you go to this store.
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October 2022 by Frances Lee
Love the AT&T on Perkins!!! The staff is always so super helpful and friendly. So glad I switched to AT&T several years ago and I always go to the store on Perkins!
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September 2022 by Tiffaney Joseph
Great atmosphere when you walk in store. The associates are laughing like they enjoy working at store with one another. The associates were all nice to look at , their appearance was a wow factor in itself. Their attitude matched !!
