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September 2023 by Google user
I walked in and was not greeted I approached Brad if I’m not mistaken and he then walked away from me, I will not be back for this lever of service I can order online
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September 2023 by Austin James
I walked in and was not greeted I approached Brad if I’m not mistaken and he then walked away from me, I will not be back for this lever of service I can order online
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August 2023 by Savanna Renay Navarro
I love the staff! Buckle has it going on when it comes to customer service
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February 2023 by Wendi
What a great store! If you're into the modern country (think Yellowstone and new country music) this is a great place to shop! Lots of good quality brands like Hurley, Hey Dude, Savage in a variety of sizes (took the bf shopping for his birthday and he's a pretty good sized man). Juan helped us today, he was patient and caring, took time to understand our needs and likes of which we ended up getting 2 pairs of jeans and 2 shirts. Juan did say the isn't normally there during the week (just on the weekends) so it was great that we had him to help us today!Will definitely be back and so glad they have a wide variety of good quality jeans in a wide variety of sizes for men and women. Defitworth the money!
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December 2022 by Lauren Kelley
Hatti is an asset to your company. She impressed me so much because she remembered my sister from awhile back when she came shopping. She still was attentive to us while my sister tried on jeans looked and made sure it was the right fit plus I watched her she still made time to clean up the racks and help other customers. What a doll too very elegant and pretty. She also said here is your size when you're ready to try on because I was shocked to learn yall have plus sizes. My dad loved his cologne and the pretty baggie it came in she put in there he made a comment about it so I am happy all around. Give this girl yalls CEO position she deserves it wow wow wow!
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December 2022 by CHARLIE LONG
Shouldn't harass your costumers while they are shopping trying to get a sale , just makes the costumer want to leave and not buy anything.
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November 2022 by Jordan M.
I just wanted to share a positive experience. I had weight lost surgery recently and have lost a lot of weight. Buckle was a store I used to shop at religiously but stopped eventually because, and while times have definitely changed, they were not very size inclusive. I can understand that some people might not like the customer service aspect, but it was very much appreciated. Even if you know your size, which I did not, they can help you tremendously with size and fit. It's always good to have another pair of eyes when it comes to how the clothes look on you. My personal stylists Dru and Kelly (sp?) picked a lot of options for me and made me feel comfortable and that they truly cared about me and how I felt in the clothes. I am proof that this sales tactic WORKS because I spent a lot in the store that day but left really satisfied. I went back about a week later to exchange some shoes and even though I didn't have time to browse the new collection, Dru gave me a business card with the brand name of a shirt I was eying on it. Excellent customer service -- thank you Dru and Kelly!
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October 2022 by Shannon Gilbert
Only place u buy clothes
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May 2022 by Brittany Carr
My husband and I went to Buckle to buy him jeans. We were greeted by a very annoying and persistent blonde who kept calling us both hun. My husband finally found a pair of jeans that he wanted to buy, so we walked around while I looked for a shirt. We went to the Sullen section where I looked around and circled a rack. The annoying blonde quickly appeared at the rack next to us and proceeded to tell me what shirts I was looking at. I was obviously annoyed by this and started walking to another rack in the store. She then proceeded to follow us around the store while I tried to decide what I wanted. My husband decided not to buy the jeans he picked out and we quickly left. This lady obviously thought we were stealing. I will not shop at a store with associates who demean or disrespect their customers. It’s honestly hard to decide what you want to buy when associates are hovering over you the whole time. We actually went into several stores to shop, but this was the only store we were treated so poorly. I hope this store can re-train their employees before they start losing too many sales.
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May 2022 by Petra Herrera
Very high quality. My son love it
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February 2022 by Galen Williams
Very good customer service at this location. My wife loves the jeans here. My wife is a curvy woman and the person helping us was very knowledgeable of the size and fit of the jeans she should try on. Would highly recommend.
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February 2022 by Colt Babin
Awesome friendly staff! Very helpful when trying on clothes. It's like having a personal shopper delivering items to your dressing room!
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February 2022 by Heather David
Worst and I mean worse customer service the Manager is very rude and then the other manager Deu is the rudest unfriendliness person I have ever met will NOT ever go back to store again!
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October 2021 by Thalia Matos
Let me start off by saying that I was there for a friend who was going out of town to Texas. We had been browsing through shops for a new outfit with absolutely no luck. No stores offered any help with fashion advice except this one!! The moment we stepped in we were greeted and it was genuine, not forced or fake. Every associate was beyond extraordinary, but especially Satin and Anna changed Megs whole day. They helped us find the outfit that made my friend feel amazing for the first time in awhile. They took the time to find out her preferred style through trial and error and never made us feel like we were taking up too much of their time. I even bought a new fabulous pair of jeans because their enthusiasm to please the customer was so contagious. Such a great experience that has earned a repeat customer. Buckle definitely had a great shopping experience. The best part? They alter your jeans for free too for us short people!
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October 2021 by Katt Williams
I found the perfect jeans thanks to the nice ladies that work there
