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June 2023 by Jessica Palfreyman
Reserved a moving truck 6 weeks in advance to be told they didn’t have a truck or record of our reservation despite have a confirmation number. Employee became hateful when my husband provided the confirmation number for absolutely no reason whatsoever and referred us to another business. Don’t waste your time! Book a Uhaul! When we did make it to the other place, we were expected to take a truck with no AC, a hole in the roof, rust all over; and covered in grease and dirt. They didn’t disclose anything or even want my husband to view the truck before renting. Budget is a joke!!
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November 2021 by Stacey Pacheco
My son rented a truck from this location to move his household belongings across several states. The cab and the box of the truck was infested with tiny cockroaches which were not noticed until (7 hours away) my grandson spilled some water under the seat and the roaches scrambled from everywhere, running up onto my son and grandson. That very moment, Budget was contacted and the only resolution offered was that they would reimburse for a can of bug spray. Upon arriving in California, after exposing the box of the truck to daylight, it was clear that the personal belongings were also crawling with roaches. We were told to place our infested items in storage until a claim was created but ethically, he could not do that fearing that he would infest others items in storage. Couches and mattresses had to be disposed of, and a couple months later, there still has been no resolution nor compensation for damaged items
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November 2021 by Brandy Perdikis
Stacy is awesome! She really went above and beyond to accommodate my needs!!!!
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August 2021 by Ian Vinet
My fiancée and I reserved a Budget truck for our move to Ohio, and this location sent us with a defective vehicle. They pressured us into purchasing the insurance for an extra $300, then did nothing to help when we called with a flat tire halfway into our 14 hour drive. When we arrived at our destination, we realized that the truck also had a leak in the roof, which allowed rainwater to ruin a number of our possessions. When we called their company to file a claim, they promised a minimum $50 refund which we never received, and the claim got buried in their system. Trust me, if you’re planning a big move, spend the extra money and go with a Penske or U-Haul, you won’t regret it.
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February 2021 by Diamond Dior
Sooo amazing they were soo sweet and hospitable
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August 2019 by katherine Kingsmill
Great experience! Kind, helpful, and thorough.
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July 2019 by peyman khazaei
Horrible service!!!!!!!!!!!!!!!!!!!!!!!
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April 2019 by Mori Dabbagh
Horrible service. BE CAREFUL. Never rent truck from this location.
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January 2018 by Mimi Spears
This was my very first time renting a moving truck and I have to say it was a great experience . Customer service was excellent, I would recommend every and anyone looking to move to rent from this place. Not only was he friendly but he looked out for me as much as he could .
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December 2017 by Arnold Cochran
Very friendly and knowledgeable people. They got me in and out quickly. Show room is awesome and so is Glider their pup!
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December 2017 by Matthew Helget
I scheduled a truck to be used for a cross state move online 11 days before the pick up was planned. Two days before the move, I was called and informed that no trucks were available anywhere in Baton Rouge or New Orleans. This caused me a huge inconvenience, and as a result I will never be using Budget again. No recompensation was offered. Terrible service.
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May 2017 by Courtney Rena
DJ had great customer service! He stayed late just to help us out!!! Also, for all the animal lovers he has a beautiful dog!
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February 2017 by Daniel Couvillon Jr.
Best Budget dealer in town hands down. Personal and thorough with every customer. Plus the office/show room is awesome!!
