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March 2024 by Ashley Grant
I WANT A REFUND!!!!One Star is too much to rate this establishment. First, let me start out by saying that Sean who works in the oil change dept is great, if wasn't for him, I would rate this place a negative. It was NOTHING express the day I came, I waited for three and half hours!!! The services I was there for were: Oil Change, 2 Front tires, and Brakes. The part that pissed me off, was the overcharge for services I DIDN'T receive. The older gentleman who works in tires told me that I DIDN"T need to replace it BUT charged me $150 to have the same brake pads that I already had on my car, with sqeaks and ALL. The very next day, I took my car to a tire shop on Plank Rd., was charged $40 for better quality brake pads, and guess what NO MORE SQEAKS. I would NEVER come to this place EVER AGAIN. What a RIP OFF. Brakes don't cost $150. What a SCAM
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March 2024 by patrick herbert
A+ fast and efficient. John and Dee are honest guys.
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March 2024 by Michelle Gorbett
John Lacy was very helpful and efficient with the service that he gave me when I came into the shop today. I came in for an oil change and will definitely be a return customer. Thanks for the great service!!!
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December 2023 by Casey Mills
11/27, Noon time: Wait in line for vehicle Inspection, the 2 cars ahead of me get serviced. Come my turn the technician tells me the 2 cars parked around and nearby were ahead of me, yet they weren't in line?What does having a line for cars accomplish if the technician seems to pick and choose cars to inspect?
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November 2023 by Jim Keller
Very friendly and professional! Helped me with a quick repair! Recommend them highly ?
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November 2023 by Natalie Diez
Employees are very nice. Went for an inspection sticker. Waiting room is very clean.
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October 2023 by Amanda Hall
This location is absolutely amazing! I needed my left headlight bulb fixed and my windshield wiper looked at. They fixed both in a matter of minutes even in the rain! Thank you so much to Micheal, Shawn, Robb, and Tony!
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October 2023 by HeyBub SportzDad
my low tire gauge was lit so i stopped in to get it looked at just knowing i had a nail or some object in my tire. Shawn carefully inspected my tire and resolved my issue. he even aired up all my other tires.Service: Tires
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August 2023 by Leonel Romero
I bring my work vehicle here for service. They do a good job and I get my vehicle back quickly. They are familiar with my fleet vendor and take care of everything that's needs to be done
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July 2023 by Sophie H.
THEY ARE SCAMMERS!!!!! I had a nail in my tire, and I figured it was patchable, so I brought it here. The first mechanic told me it looked patchable, and I wouldn't need a new tire. When it was brought to the back for inspection, they showed me the nail and told me it was not repairable. I decided to try an entirely different shop because I was skeptical of the Express' mechanic's opinion. Turns out my tire was TOTALLY PATCHABLE! I ended up paying a couple dollars for a patch instead of a brand new tire the Express Mechanic thought I needed. I'm very upset they tried to scam me. Please be aware!!
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July 2023 by John Brooks
The best! Honest, quick, reasonable. Had an issue with an oil leak and took care of the problem AND didn’t charge me! Who does that? These guys! Go see them for great service.Service: General repairs & maintenance
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July 2023 by Megan Cook
Tye was fantastic today! He and his team figured out my issue quickly and efficiently! They always treat me well when I need something fixed with my vehicle!! Go see these guys!!Service: General repairs & maintenance
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June 2023 by Sam Ross
I went to a Firestone some time ago for an oil change. Unfortunately, they did not put my skid plate back on right and it fell off (luckily as I was pulling into a parking lot and going slow when it happened).I went from shop to shop trying to find someone that could put it back on, and this express oil change was the only one that had the bolts and time to do it. They got me in immediately and put it back on free of charge. I was in and out in 5 minutes!This will now be my go to pace for all things car related. The service is excellent!Service: General repairs & maintenance
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May 2023 by Brooke Hoover
This place is awesome for inspections, oil changes and vehicle repairs. Danny, Caleb and everyone there are super friendly. They knew I was dealing with an emergency situation and were incredibly kind and efficient. I highly recommend them and we'll be back.
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May 2023 by Brandi Saizan
The last incident I shall call it was HORRIBLE. Post oil change, the drain plug washer was broken in more than one place, as well as threads were stripped. When an attempt was made in talking with the service manager, he was rude and unprofessional. Never did I mention anything about a refund, only asked what can be done to meet in the middle about the error that was made. When I asked for the nameOf his boss due to the continuing unprofessionalism and talking to me as if I was incompetent, he refused and asked me to give him my name and number and he would call his boss and him call me. I never yelled, cussed or belittled him. I was simply trying to find a middle ground. I 100% DO NOT recommend trusting this place.Service: Oil change
