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February 2024 by S P Agniel
Do not order for in-store pick up from this store. I have had repeated instances, where despite an email receipt in hand, the cashier argued that she had given me everything I purchased. In all instances, it was clear it wasn't there because it wouldn't fit in a bag. Today, my son went to pick up an order for me, again with the receipt in hand, and again, they insisted everything was there. I called the store and was given the gee, I'm sorry, corporate routine until I asked for a Manager. Who also gave me the gee, I'm sorry corporate playbook, and then blamed it on 16 yo who had just started working today. Only when I pointed out that my order was placed on Friday, and the 16 yo wasn't responsible, did she (Ashley) admit that her staff don't always label items for pick-up. Clearly, the manager isn't focused on all the customers her store services. I will think long and hard before I go back.
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January 2024 by Lyle S.
Never a bad idea to stop by for some craft supplies! Check this place out for quality fabrics that you can't get anywhere else in the city.
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November 2023 by Jerome Jordan
Nice store, first visit ... visiting family
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October 2023 by brenda “BJ” jones
Enjoyed my visit. Wish we still had a store in Thibodaux .
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March 2023 by daralyn matthews
I just left from this store and the customer service were very NASTY!!!! I’m new to embroidery and looking for an item I am not familiar with asked the lady at the front counter (of fabrics she’s older, cut short hair , )for assistance she told me what aisle to go on still didn’t see exactly what I needed (using a picture reference from my cousin) a gentlemen tried to assist me the best to his knowledge went back to the woman over the fabric dept and she was still very rude , refer me over to a Stacy and she didn’t acknowledge me after I said excuse me four times then she turned around with an attitude after showing her the picture of what I was looking for (Bobbins) she walked me down another aisle and just walked away so at this point i just left the store. I called corporate as well because this was a very unpleasant experience and I will not be doing business with Joann again.
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March 2023 by Britt
They have tons of choice in the products that I need, and the employees always scan coupons for me when I don't have any. I love this place!
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March 2023 by want feng
Very bad feeling to go shopping this time. The attitude of the staff makes me feel uncomfortable.. Ugly face and discrimination
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February 2023 by madeline sherrod
I love shopping at JoAnn fabric and crafts! Even though I live 30 miles away, and have closer fabric and craft stores near me it’s worth the trip! They have plenty of deals and always stocked with all my fabric and craft needs! Would recommend to shop here to anyone who enjoys crafting or sewing! And artists they didn’t leave you out! They have tons of paints and accessories to choose from as well! And sales on canvas! Last sale was 20 canvas’ for $10 and I’m not talking about small ones either. I’m talking large and in charge! This business really knows how to impress and keep their customers. And a wonderful employee who I absolutely adore! She remembered me after my first visit and is super friendly and helpful! She is a morning shift employee who’s worked there for over 5 years and is just amazing! She works at the fabric cutting table and she’s always moving and working. She has tons of knowledge about different fabrics and has just really impressed me with her customer service skills! So 5 stars for the products and 5 stars for their wonderful employee! The only problem I have ever had was trying to get into a class there but that’s because there are so many people who sign up that the classes are booked and filled months in advance!
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February 2023 by Jason Arnette
Nice, well stocked store, Friendly and helpful staff..wish I had more time to browse the fabric options.
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January 2023 by Susan Nelson
Great craft and sewing supply source that also carries a wide variety of seasonal items. Easy to get in and out of.
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November 2022 by Crystal Diane Wilcox
Absolutely loved it. Tons to choose from and even though they were busy the lady working helped me find what I needed.
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October 2022 by Brittnei S
As a result of one worker bringing over a black Santa Claus and another worker commenting that it looked charred, I got a distinct impression of racism. You should only proceed if you are certain that Hobby Lobby does not already possess the required supplies.
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September 2022 by michael keller
Awesome store.. First time going... All kinds of fun stuff in there lol ... Wish someone had been more knowledgeable about the paints.. But me and one of the associates figured it out eventually..
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August 2022 by Jeniffer Rodriguez
Lovely service, and great finds and deals for crafters ?
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July 2022 by Ruby Hebert
Workers r very nice n helpful but is hard to find somethings u need