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March 2024 by Layne Davis
I never leave reviews but Vaugh called up another store to have them ship over the last pair of Converse in my size to get them to me when they were sold out on the website. Thanks again!
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September 2023 by Google user
Jayda helped us and went above and beyond to make sure we had exactly what we wanted. Her customer service was OUTSTANDING! Would recommend this location 100%
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August 2023 by Victoria Seibert
Jayda helped us and went above and beyond to make sure we had exactly what we wanted. Her customer service was OUTSTANDING! Would recommend this location 100%
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February 2023 by Mac
I think her name was diamond, but another associate introduced us and she was awesome helping me pick out shoes. Friendly service and great personality!
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November 2021 by Stevieanne Chauvin
Worked for BR Journeys back in 2016 as a Co-Manager and it was the most demeaning and horrible job I’ve ever had. Hours are demanding for very little pay and the commission is bull. Especially when my manager (Bald man named Shawn) would steal almost every sale that came in even when he already was helping multiple customers. Also, that November my mother was put on life support and I had to go everyday for 5 days to handle it all since I’m the oldest child and she didn’t hav
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November 2021 by Stevieanne C.
Worked at journeys for a year back in 2016 and it was the most demeaning and horrible job I ever had. My manager (Shawn) was would berate us about our commission score but steal almost every sale that came in and expected his workers to put the job over everything else. Nov 2016 my mother was put on life support and I had to go there for a week before we pulled the plug so I could go to work but when I got back I was told "You're lucky I even gave you that week off" After that, I had a panic attack in the back room and all he did was yell at me and told me I needed to suck it. I was 20 years old and had just lost my mother and I was treated HORRENDOUSLY because I inconvenienced him. NEVER SHOP AT JOURNEYS EVER.
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August 2021 by Michael Kelly
I walked in, grabbed the shoe I wanted and told someone what size. After waiting and eventually being able to tell that neither the guy with painted fingernails (manager) nor the sales associate wanted to help me, I put the shoe down and went downstairs to buy the same shoe from Zumiez. Get it together. Took me like 4 minutes inside Zumiez.
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August 2021 by Lauren Kelley
Dominique helped us, she moved heavy boxes out of the way so we could view the shoes, then she went back and forth to get my kid her shoes for the right fit, and she got down low to help her try them on, you just dont get good service like that anymore. Wow. Great worker.
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July 2021 by Keith Davis
Found some shoes. Employees masked and friendly. Very helpful. In and out pretty quickly. Like that.
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February 2021 by Rebecca Netterville
They're salesperson was very friendly and knowledgeable about the shoes.
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June 2020 by melina mcknight
My husband and I have been loyal Journey customers TILL TODAY. My husband took out 14 yr old daughter to buy some Van's at the mall of Louisiana Journeys store. The sales associate ( a young girl) told my husband not to touch shoes but she wanted my daughter to try on different shoes but my husband couldn't touch them? When my husband asked what kind of sense does that make that you can't touch the shoes but try them on and if they don't fit now somebody's foot was in the shoe it will go back in the box for the next person to put there foot in it. She told my husband that he could wait outside the store while our 14yr old daughter was supposed to stay in the store by herself. Then the manager came out and told my husband NOT TO ARGUE WITH THE SALES ASSOCIATE. What ever happened to the customer is always right? I guess at Journeys we don't pay for what we want but instead for what they wanna give us. If I could give a negative -5 starts I would. We shopped at Journeys weekly for shoes... NEVER AGAIN. BEYOND DISAPPOINTED.
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March 2020 by Mary B.
Great selection of kids shoes. Chucks meaning Chuck Taylor's (Converse) tenny shoes. My favorite. So many memories over the years. Seeing the boys wearing the high top converse Chucks playing basketball and what not. So funny because now we wear our Chucks (Converse) with our little casual dresses. Vans. Kids love the vans. Laid back skateboarding vibe.
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December 2019 by Toisella Junius
Great place
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November 2019 by Devin Dupuy
CAME ON FRIDAY THE GIRL HELPED US TRY ON SEVERAL PAIR OF SHOES! SHE WAS AWESOME THEN THE OTHER GUY HELPED US AND THE MANAGER WAS GREAT! HE CAME CHECKED ON US AND HELPED PURCHASED 3 PAIRS OF SHOES! THIS IS HOW YOU KEEP RETAIL ALIVE!
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August 2019 by Kayla Arnold
Management sucks
