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January 2024 by Wendy Hall
I have had 2 bad experiences at this location. For both visits, the groomer was rude. For his first service, they frizzed his hair. He looked like he had been electrocuted. Oh, but this last visit will be my last one. She was irritated that I had arrived early. "You're 30 minutes early, and I won't be able to start him until his time." I told her that I was aware of my appointment time and that I was dropping my puppy off so that I could go to work. I told her that I wanted to upgrade his shampoo and not cut him too low. I selected his cut and left. When my son picked up my puppy, we did not recognize him. She cut off his eyelashes and cut him all of the way down because she said that he had matting on his legs. She never contacted me before proceeding to completely cutting his entire body. I also feel that my puppy did not get a good service because he was jumpy/skittish and scratching a lot for several days after his service. His behavior was so startling that I had to reach out to the veterinarian for a consultation. The vet said it could possibly be from the shampoo or clipper burn. Either way, I'm not going back there!
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January 2024 by Felisha Mack
Recently used their grooming service. I was satisfied with the results. We visit this location as well to purchase probiotics and pet clothing. They have a great variety of clothes.
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December 2023 by Billie Johnson
Trunks & I had a great experience. I’ve never seen him so comfortable around a Vet. She was awesome!! Her nurses were amazing as well.
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December 2023 by Carla A.
The staff overall was amazing. They made sure that my baby was taken care of and looking adorable after her groom. O appreciate it
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December 2023 by A Perkinson
Has the products you need but is very over crowded. Gives you a claustrophobic vibe that keeps you from wanting to browse at all and just leave.
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November 2023 by Taylar Bell
Petco grooming is definitely going down hill. One groom he was wet and hair still coming off. Today he sat in the crate all day. His appointment was for 12 pm and I did a drop by visit by 3:20 when no one answered. He wasn’t even touched! Then They rushed his grooming service and he is now bleeding fromHis paw!Employee brandon also lacked complete respect and concern for my dog’s well being. He doesn’t deserve to be there. Natalie was the groomer whom i thought I could trust with my dogUpdate: general store manager handled the situation well so I applaud her.
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November 2023 by Chris Darnall
I realize this is a small store but it would be nice if the Petco website actually reflected the products in stock. Not for the first time, the website said something was available so I drove over there to pick up a couple of things only to find them apparently not in stock. I checked with the only person who appeared to be working, the cashier, who didn't know where to look other than where I'd already searched.
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September 2023 by Anna Erwin
I was very nervous to take my goldendoodle here after reading the reviews, but Anna Cat did an amazing job with our baby’s first haircut. We were specific with what we wanted (teddy bear cut with 3/4 on body 1in on legs) and Anna Cat did exactly what we asked for. It took about 5 hours and we were charged a little more than expected, but he had puppy hair and took a little more attention due to it being his first cut. We will definitely be back!
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August 2023 by Kathy Harvey
Well, the employees are amazing….very helpful, but the store is a total disaster and the store was totally out of bags to bag my 19 items that I purchased. This is really not acceptable!
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August 2023 by Tabitha Fritz
All the employees we encountered were super nice and very knowledgeable on the animals we were there about.The store was nicely organized and all the pet cages looked clean and the animals were active.
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July 2023 by Zoe Keoshgerian
My husband and I shop here very often and Oliver is always very helpful. They always great us with a smile and treat us with kindness and courtesy. We come to this petco because the customer service is so good. Everyone on the team deserves accolade for their hard work and dedication.
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July 2023 by Ann Martin
They had what I needed and the checkout person was cheery!
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July 2023 by QueenRoss 14
They always have the dog food I need, but they are not good at grooming. They will cut all the hair off of your dog.. Just a caution.
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May 2023 by Phyllis S. Darensbourg
The Petco employees are very knowledgeable about their products and helpful in guidance with what you may need for your loved pet or pets.
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May 2023 by Mitzi Miller
It's a well stocked neighborhood store. Isles are a bit tight, but they do provide a lot of products in limited space.
