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November 2023 by Brandon Schittone
Great place to store your stuff, Great people to work with, great value for the area. They even allowed me to refund my monthly rent when I closed my unit on the first of the month! No complaints, will definitely give them a call if I need to store anything in the future!
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October 2023 by Elle Atlantis
Horrible experience. Would give this location 0 stars if I could. Terrible customer service from the associate. Of all my years renting from U-Haul, this was by far the worst experience I’ve ever had. First, she had an attitude when I came into the store for assistance with my pick up, then complained about the condition of my phone when she attempted to “help” me check in on the app. She went as far as arguing me down about how I arrived after U-Haul closed, even though my reservation was the 24/7 check-in option just in case I had an issue getting there at the time of the reservation. Customer service over the phone was more helpful getting me checked in than the associate standing less than 5ft away from me. Not to mention the condition of the vehicle— lots of dings and dents, as well as the cab being filthy. The truck didn’t even have a full tank of gas. Never picking up from this location again, nor would I recommend this location to anyone.
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May 2023 by Jared Vicknair
Very helpful employees, made my move much easier
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December 2022 by Beth Z.
We have been using Pigrim storage in Baton Rouge, LA for over 4 years. We have paid, maybe not always on time but we did pay late fees. Stacy the manager would keep us on point since jimmy my significant other has cancer and i have been taking care of him. Family is helping but right after Thanksgiving jimmy called to make a payment but Stacy said that the owners came through and auctioned off our life in the storage unit. She said she tried to call but we would not Have left that call go unanswered would have paid with help from family. We had no idea. We are so heartbroken. These people could care less about people even around the holidays. We lost personal items that are priceless In our hearts. We lost around at least $50,000 of furniture.That hurts but gifts and paintings from family can never be replaced. For your information we were paying until jimmy got sick. So just beware that this business doesn't care about anything but the bottom line and has no interest in finding out how to help and make arrangements. Just beware if something happens. We will keep this information out there... We won't let this go with just this review. Thank you so much for reading this post. Elizabeth Zacharski
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December 2022 by Mark Breaux
Stacy's customer service is great! Easy to work with and always helps you find what you need.
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December 2022 by Paul
VERY FRIENDLY and NICE staff.
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November 2022 by Ed Rabalais
Great people, great location, easy access, clean facilities!
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September 2022 by Andy Alkire
These folks are the best! I was hesitant about giving a positive review because I like the short lines and personability. Great people.
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August 2022 by marshall Vick
Unresponsive, poor effort and the whole nine yards. The man working did not have my reserved uhaul truck and instead of any type of reprimand or apology, he told me I was SOL. He did not answer the phone or give me any type of help from his wrongdoing. His attitude was quite distasteful.
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February 2022 by Michelle R.
The employees were nice and my Uhaul was fine. But when I called to prices boxes they were considerably higher than what I'm used to paying for the exact same box.
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February 2022 by Genevieve F.
The employees were nice and my Uhaul was fine. But when I called to prices boxes they were considerably higher than what I'm used to paying for the exact same box.
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February 2022 by Lainey Winehouse
The USPS location here is very convenient. Friendly staff, short lines, and open on Saturdays
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January 2022 by Brian Jarvis
Good customer service
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April 2021 by LaChelda Ervin
Stacey is so friendly and very helpful!
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June 2020 by Ingrid Butler
I rented a uhaul from here. It was a fast process. The worker was very friendly.
