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January 2024 by Scott
Felt compelled to write a review after seeing such bad reviews here. Service was fast and friendly. Building was nice and easy in and out. Much better experience than my dr office.
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November 2023 by Tunya Taylor
One star simply because the lab was done. My granddaughter accompanied me to the back for my drawing and stated afterwards what I thought I had tried to hid. My granddaughter ask me why that lady zigzag that needle in your arm like that. I thought I had did good by not grimacing from the pain and shock of how she went in straight and abruptly swiveled the needle in my vein. I gasped and stared real hard and left. What the heck was that for? Was she mad? We barely spoke? Never there again.
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November 2023 by Ohso Designs
COMPLETE GARBAGE! Do not waste your time coming here. I came here on 11/06/23 for a scheduled appointment. A complete waste of time because supposedly their system was down and was told to come back in an hour or two. Came back an hour later and still the systems were down. Granted, the system being down is it their fault but their attitudes and and interaction with me was not courteous. They didn’t seem to care at all, were very nonchalant, not apologetic and their only concern was leaving early. Also, from the time I walked in, to the time I left and came back, they had no one sitting at the front desk. Completely unprofessional. Do not come here for drug screen or anything.
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July 2023 by Chloe Reno
Note respectful of your time. They called multiple walk in before me even though I had an appointment. After waiting 30 mins after my appointment time I was finally called back. It took another 45 mins for them to interrupt the lab order and complete the lab test. A simple lab test took over 1 hour.
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June 2023 by Jon Botts
Had only one employee working when I went and she was incredibly rude (Wed., 05/31/23 @ 1:00 p.m.). Waited well over an hour to take my pre-employment drug screen when there was only one person in front of me. If my employer had let me choose where to go to take my drug screen, I would've picked literally anywhere else but here.
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February 2023 by Preston Myer
Rude and passive aggressive staff. Nobody was there to speak with customers. The attendants were extremely unhelpful and rude. There are much better options than this to get blood tests done. Never going back there. Once I was in the office there was an issue with the order and scheduling. They tried to force me out saying that there were other appointments that needed to come in but the entire waiting room was empty and no one came in during the entire time that I was there so that was entirely false. They gave me almost no instruction and it ended up being a terrible experience.
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January 2023 by Alan Marse
Be prepared to wait at least 50 minutes passed your appointment time...
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November 2022 by Jack TheBeast
Just went to drop off a specimen. I made it there 20 minutes before closing. All doors locked and no answer. As I was leaving, 2 patients showed up for help with the same result. They simply can’t be bothered to stay until they close. They apparently just lock up and leave whenever they feel like it. Oh, and I called the entire way there to get someone on the phone but they couldn’t be bothered to answer or even send to vm. I’d use any other lab
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November 2022 by Cree
Do not go here. Do not be fooled by the good reviews. They won't check their system if there any kind of problem, insisting for you to just make another appointment and come back. They trust their iPad kiosk more than confirmation emails and will waste your time.
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October 2022 by Jere Noto
Just went to drop off a specimen. I made it there 20 minutes before closing. All doors locked and no answer. As I was leaving, 2 patients showed up for help with the same result. They simply can’t be bothered to stay until they close. They apparently just lock up and leave whenever they feel like it. Oh, and I called the entire way there to get someone on the phone but they couldn’t be bothered to answer or even send to vm. I’d use any other lab
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August 2022 by Itzel Puentes
Very rude customer service!! I ask for help to sign in online and the lady told me “call 1800”
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August 2022 by Carolyn Robinson
I love this location and the 2 Technicians that are always pleasant to do my lab work. They are very professional and take their time being very gentle when doing their job. I’m not a fan of needles and usually take my time to go and get my blood work completed, but since I have in contact with these 2. I go as soon as my doctor gives me my orders I go straight to the office.
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August 2022 by Nehemiah Wheelock
One of the ladies here have a nasty attitude she doesn't need to work at a medical facility and dollar general would suit her better.
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August 2022 by Vanessa Rogers
Very rude customer service...one lady was very mean about asking me if I signed in or not instead of looking on the board. Please don't go here
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June 2022 by Courtney Richard
I was just trying to let the lady kno that we checked inThe lady who walks u in the back is unprofessionalShe had a nasty attitude for 1
