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March 2021 by Ashley Rebelle
Closing down and the help was horrible.... Rude, rude, rude
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March 2021 by Adolph Ray
I went to the store because it is going out of business to see if there was a good deal on a refrigerator. After looking at many of them, I saw that they were still very expensive in other words over priced for a store closing. I purchased a mattress that was listed for about $2000 for $600. Supposedly marked down 70 percent. I don't believe it was ever selling for $2000 but probably about $1000 or less. Customer service was quick and helpful. This is the last Sears store in our area. I hate to see it close.
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March 2021 by Shannon Martin
The lines were a little long, our cashier didn't say anything but our total and was slow at ringing up our items
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February 2021 by Zu M
Good Prices and a lot of in store deals.
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January 2021 by Chad Mccants
Will sell you anything in the store with a smile “,but after the sale,good luck! bought a 3k dollar Fridge didn’t last 2 year and 3 months,and also purchase the master plan extended warnty , been to my house now 7 visits and the fridge is still Not fixed and can not get anyone on the phone to honor the replacement section of the warnty that I had paid for, defiantly do not recommend buying anything from this retailer, as they will Not honor what they sell,
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November 2020 by Monica Hughes
The service was excellent the employee who helped me Francine was familiar with appliances and the products and gave me helpful information the price was perfect I enjoyed the shopping experience
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September 2020 by AL James
Took me 5 months to get my delivery. I know, we're in a pandemic so I can be more understanding. That being said, being in a pandemic, the delivery folks enter your house with no mask on. I don't feel like this is acceptable practice. My husband is high risk and I'd like to be able to feel safe that any service men from any company will protect the people in the homes they are entering. Sadly Sears is not the first service that I've received in the last 6 months to do this. If you want customers you have to protect them.
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September 2020 by Steven Jackson
Went to Sears to find a refrigerator and wasn’t expecting great service but that’s what I got. Francine was amazing and went way out of her way to make sure we were happy with our purchase. Thanks Francine!
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September 2020 by Victor
I like sears. It's a good store and nice customer service. They have also successfully expanded online recently. I would definitely recommend it!!
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July 2020 by Sears, Kmart, and blockbuster Is great
Great place I don’t understand why people r saying they r light on inventory it seems to be full hopefully not closing I love sears we traveled 2 and a half hours to get to sears
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July 2020 by g x
I hate how they want you to sign up for rewards points and things of that nature, but you can't use them when you pay for your merchandise & when I wanted they to check for me, they said I had 0 points which was a lie. They'll do anything to make money, making you spend more than intended. Give out the discounts already.
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July 2020 by greg Varnado
The nicest thing I can say, is, the door is open, no wonder Sears are closing right and left
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July 2020 by omar abdul
The highest prices for lowest quality material... But Very good service.
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July 2020 by Mike Patel
Sears at Mall of Louisiana in Baton Rouge Louisiana is not the best. You have 2 employees working on Monday June 29th at 5:35 pm.The employee is an older Indian gentleman who can barely work the register. It took me good 8 to 12 minutes to make a payment. Not the best service. Will not return to sears store again.Not sure if the company is even trying to provide any services or just waiting to file Chapter 11 Bankruptcy. This is very sad. Im not sure if anyone is going to read this and get back to me. We will see.Actually i could not even enter my name and phone numbers.
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July 2020 by Penny Alford
Post Covid-19, customers too close and mask less. Kenmore fridge is worthless.