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September 2023 by Pam Foreman Testroet
I would like to recognize Darius who took extra special care of me during a shoe exchange on 09/01/23. I called the Hammond Aire location to see if they had a different color of the shoes I had purchased recently at the Siegen Ln. location. Darius was very polite when I called the store and told me he did have the color I wanted and that he would hold the shoes with my name so I could come into store and exchange them. When I arrived an hour later, the store was full of customers and Darius was the only employee working in the front of the store. He was very calmly multi-tasking by answering the phone, checking out customers in line, and answering customer’s questions. He was very kind, patient and helpful to every single customer, and, believe me everyone was not as patient as Darius. When my turn arrived, I told him how much I appreciated his help and I also complimented him on the OUTSTANDING JOB he was doing with all of the customers he was helping. He just smiled and said, thank you, I appreciate your kindness. The only delay I experienced was waiting for the manager to come to the register to approve the exchange. I told her Darius deserves a BIG raise because of his excellent customer service. I have worked with the public for forty years and I am acutely aware of customer service. Darius is a GEM!
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May 2023 by John Sherwood
Good choices and good prices
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April 2023 by Lori Johnson
GM Kitty is absolutely wonderful
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January 2023 by Angel Palazzolo
I always want one of each pair , really great shoes, go check them out ...
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November 2022 by Rafael Cortes
Surprisingly good deals on high-quality shoes.
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September 2022 by all_paca
nice lady gave us coupon code
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May 2022 by C Brown
In and out! Found exactly what I needed, tried it on checked out and was out!✌️My kind of shopping!!!
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March 2022 by Alys Richardson
Shoes were well stocked. However, there were no benches to sit try on shoes. I would love to find some narrow shoes. Thanks so much. I found some sale shoes that were quite nice. Staff were helpful.
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March 2022 by John Savoy
The last 2 times I have been in this store, I received very bad attitutudes from the cashiers. I will never shop in this store again.
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March 2022 by Zeena Bouy
Not enough checkout lines open. At one time there was at least 15 people in line.
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January 2022 by Keith Davis
In and out quickly. Got a pair of slippers. IsotonersOn sale 23.00. No one in line. Checked right out. Partician at checkout. Employees masked and friendly. Handicapped parking and entrance. Security guard followed me when I was looking at slippers. Lol. At least they have security. I believe I could outrun her, and I am not in shape. Lol.
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November 2021 by Monica Handy
Nothing special happened. Overall good experience
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November 2021 by Mae Dean Wheat Coston
Love this shoe store. Great service.
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November 2021 by Sandra Nelson
I went looking for some formal shoes to wear for a wedding, and didn't have much to choose from which left me very disappointed?
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November 2021 by James Higginbotham
Nice shoes need more help there.