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January 2024 by kim lavigne
Excellent service all around! Mr. Frank is the absolute best. I will not go anywhere else. I have found my home car care facility for me and my family!❤️
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January 2024 by tanya morvant
Went in to get an oil change and the service was excellent. Jordan was very helpful and ensuring that everything was going great. Definitely will be returning for future maintenance!
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December 2023 by Tylan Knighten
On the way back from Chicago this weekend a nail felt the need to greet my tire coming back into Baton Rouge, Louisiana. I called around several tire shops throughout the city and none of them told me they can service my tire except the Mavis on Coursey. I am thankful that they inspected the tire, gave me reassurance about the service, and were very affordable. The wait time for the service to my tire was not long and now I’m back driving my car comfortably. 10/10, i recommend the Mavis on Coursey.
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December 2023 by Bette P
Great Service! Patrick was very professional and respectful. He really cared about my issue and helped me understand what was going on. Awesome Job :) 100% Recommend
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December 2023 by Ellen Richard
My family & I have always trusted our cars with Mavis. I found the workers & customer service at this particular store was really great. I was helped by Jason & Patrick and I really appreciated their kindness during my recent visit.
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November 2023 by Laughing Maenad
Came in to get my car checked before a trip. Aaliyah and Jason were awesome. Excellent communication and customer service. Aaliyah was very helpful and considerate. Got me in and out at a fair price with good guidance on making sure my car was safe on the road. Thanks! Highly recommend
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October 2023 by Falon Grace
Today the Devil just wouldn’t get off me. Plans w my family out of town.Hits curb. Comes out to blow out.Mavis fixed me up. They accommodated my needs and did it fast so I could get back on the road. I’m grateful for friendly quick professional customer service and quality.This lady doesn’t realize she saved me from an angry 6 year old boy. ?LITERALLY IN AND OUT IN TEN MINUTES!!??????????
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October 2023 by TiTi Fay
Helped me tremendously! My brakes needed total replacement and they were able to fix it on a Sunday morning. This is my first time using them and it was a great one. I’ll definitely be back! Great customer service.
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September 2023 by Sanna Anderson
Came in to get a new tire due to it being ‘patched’ at another location. Upon immediate arrival, I was greeted. Customer service is above and beyond! All of the workers are friendly, hardworking people and the service overall was excellent. I wasn’t even in for an hour. If you want quick service with amazing customer service, this is the place to go. I am extremely satisfied and I will be returning again. ☺️
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September 2023 by Kevin Goger
Everyone at Mavis is professional and helpful. They talked me through the whole process and made sure I understood the work that was being done to my car. Mike worked quick and did a great job of explaining everything to me.
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September 2023 by Clayton Wagers
I just wanted to give a huge shout out to y’all’s employees ,Aaliyah ,Mike, and Malik. They were super respectful and super helpful with me and I brought in a big job that wasn’t easy and they never was discourage with trying tk help and all did everything they could to help and got me in and out as fast as they could ! Hands down 1 of the best service crews I’ve had assist me as much as I travel! I would recommend them to anyone ! Thank y’all guys for y’all’s help and being positive and having all smiling faces ! They cut up and joke with you and make you feel welcomed aswell as staying on task and getting you in and out as fast as they can !
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September 2023 by Ray Armond
So I always go to Mavis bc I trust them fully they have the best customer service in Baton Rouge… especially the store manager Frank M he is the most outgoing person I’ve meet at any tire shop. If I was his boss I would consider him to be promoted to the next level he would be a great district manager maybe the best Mavis Tire has ever had or will have for that matter. And If you are looking for a tire shop to go to definitely go to Mavis especially Mavis on Coursey Blvd where Frank works. The service is fast and they do an excellent job also. I’m giving them two thumbs up ?? and a 5 star rating (⭐️⭐️⭐️⭐️⭐️) thanks Mavis your customer for life. Chris D
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September 2023 by Devon Pusch
I had my car looked at here due to noises coming from the suspension of the vehicle. They quoted me almost 700 for the replacement of the sway bar, brakes and rotors. Something seemed off plus the man (who I assume is the manager) up front was not friendly at all & acted like he didn’t want to help & just wanted me out of there, so I had a second opinion from another mechanic. When he looked at my car & SHOWED me the issue it was obvious the lower controls broke. If I can look at my car with inexperienced eyes & see the issue after knowing what I’m looking at, any mechanic with the least bit of experience under a car could have easily diagnosed that issue. The thing about offering manual labor services, if you’re honest and do a good job, people want to come back despite cost. If you don’t want to work & just wanted me out of there, maybe you should leave & have someone else take your position, because being dishonest about a person’s livelihood, especially an unsafe issue, is unnecessary.
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September 2023 by Melonie Broussard
Service was quick. I was helped as soon as I walked into the shop.Before my ride could pick me up, my vehicle had been pulled a bay. Within an hour, I received a call diagnosing the issues that the customer service rep and I had discussed. I was given the items that needed to be taken care of immediately and a quote for the services immediately. About 2 1/2 hours later, I received the call that my vehicle was ready. The amount of the quote plus tax was the amount that I paid. I was very impressed with the friendly, efficient service.
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September 2023 by Joli Stevens
Mavis Tires and Brakes, specifically Aaliyah is my hero today. Being at work on a Sunday and able to fix my tire is priceless! I appreciate their sacrifice this Labor Day weekend. The staff Sean and Mike assisted. There customer service is outstanding. Aaliyah’s knowledge concerning my tire and tires in general is lengthy. I’m thankful for their service to our community and upholding safety. Thank y’all so much!
