-
June 2023 by Claire Miller
Showed up and the store was closed and nobody answered the phone. Fifteen minutes later some men in the parking lot told us the man with the key was on the way. Accessories we ordered and paid for were not included. The man was very friendly when he finally showed up.
-
December 2022 by WarrenLocks__Creator_Dev. WarrenGzMapsTM
Customer Friendly. Many choices. Easy and Available.?#WarrenGzMaps?
-
November 2022 by Jamil Mohsen
Bad customer service
-
October 2022 by Annie H.
We reserved a truck online and came in early to pick it up. The ladies were super friendly that helped us get it. The truck was ready to go on time. And the return process was super easy. Just had to turn in the keys. We would use this one again if we need a uhaul again!
-
July 2022 by Michelle R.
My truck rental was changed to here and so I came on over here. The truck was ready and the tank was full and the process was easy.
-
July 2022 by Genevieve F.
My truck rental was changed to here and so I came on over here. The truck was ready and the tank was full and the process was easy.
-
June 2022 by WarrenGz Locks Sr
Customer Friendly. Many choices. Easy and Available.?#WarrenGzMaps?
-
June 2022 by Angela Herman
I got broke truck ramp didn't wrk. Wasn't clean air was broke.
-
February 2022 by fermin garcia
The worst service and plus they don't give refunds for their own mistakes and is just the worst shop in baton rouge and they don't take responsability of their job
-
December 2021 by Samaral White
Put my things in a storage stole a iphone 11, apple watch, & two brands new pairs of jordans
-
October 2021 by Stephanie
They didn't have the vehicle I reserved for the day of my move. It was set up for 11am. No one called to let me know it wasn't ready. I showed up and all it said was something was missing from the truck on the app. As a woman it was a very uncomfortable experience. I went in and the owner explained it to me. But the thing I can't get over is he shows me the computer screen and kept asking what I see. I was so confused at what I was looking at and didn't know what was going on. I am not illiterate at all but he asked can I not read several times? I was so uncomfortable and just wanted to run out of the office. He offered me a bigger truck for the same price but I needed that size for the property. Anything bigger would not have worked. He told me I would have to call and see whats out there. It took me hours to even get through to uhaul and talk to someone. They should have canceled the reservation or let me know and the owner should have never spoken down to me like I was not able to read. As a woman felt very unsafe the whole time and then insulted after. Would not recommend. I let uhaul know the whole situation, but doubt they care about how it is run.
-
September 2021 by Crypto Hobo
Staff was very helpful and everything went smoothly.
-
August 2021 by Lisa McDonald
Do not deal with uhaul unless you absolutely have to
-
June 2021 by Teresa W.
I called first but nobody answered so I thought wow they must be super busy and can't answer so I drove about 30 minutes to get there. When I get there I hear the phone ringing off the hook and the female employee just sitting there beside the phone not even bothering to answer it and a male employee messing with some empty boxes. I walked over to the female employee and yes the phone is still ranging off the hook and she's just sitting there in LALA LAND. I said hello and told her what I was looking for she said we don't have any in stock you might want to try the Airline store because I would have to order it so I said well can you see if the Airline store has it before I drive all the way over there she said NO I CANT. Hmn OK, So then I say well ok then how much is the item from y'all if you had it because I might want u to order it she was like look before I check out the price and see if I can even order it it'll be at least 2 weeks before we could install it. I said ok well I could take it and have it installed somewhere else. She replied you probably couldn't find anybody that would install someone's stuff I mean like we wouldn't install it if bought one somewhere else. No energy, No help I'm thinking how the hell does she keep her job!!!!!!
-
September 2020 by Adam
Went out of their way to help us convert our U-Haul rental from a round trip to a one-way. saved the day. great hospitality..