June 2020 by Brittany Williams
I needed a Truck to help move a friend and I called around noon to inquire about deposits etc only for the lady to hang up in my face and not answer when I called back. If this is how the handle basic customer service I would hate to see how stressful a return or renting would have been
June 2020 by Michael Moody
Was not friendly. They couldn't make change had to leave and come back just wasn't a good experience
January 2020 by Hayes Weggeman
I rented a U-haul here. This is a Valero gas Station. They only have a few trucks so you have to reserve ahead of time. Good to call ahead to make sure the type truck you reserved has made it back from previous rental as some people return past the promised time and can leave other customers in a bind.
July 2019 by Adrian A.
Fast, easy, professional, and reasonably priced U-Haul rentals located directly between Mid-City and the LSU area. What's not to love?
March 2019 by Nikita Kuznetsov
Terrible phone customer service.
December 2017 by Michael Farmer
They only have 15' trucks here and they'll charge you for insurance even if you don't catch them before they add it. Long story short, I ended up paying near $60 for a move that should have been done in $40. On the positive side, the lady check in my ride past Uhaul hours, but it's not like she did me a favor or anything. It would have been processed in the morning anyway.
August 2017 by Vamsi
Very convenient location. People are nice
July 2014 by Tianyun Long
Very bad experience, I forgot to put gas back. The lady there in 4454 Highland Rd just checked the u-haul and charge me 131 dollars!! Are you serious?? 38 dollars gas fee and 30 dollars services fee without reminding me why I should add gas and how expensive it is. Usually I just paid 50 more dollars for my moving. However this time I paid 131 dollars because of her bad service. I should say I was very disappointed with her service and U-haul. I will never recommend U-haul.