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August 2022 by Denise Crespo
Terrible! Had a reservation for a uhaul; the truck was not there; workers not helpful at all.
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August 2022 by Jalal Shehadeh
Number one
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June 2022 by Syd Stephens
VERY UNPROFESSIONAL AND MISLEADING!!!!!! my mother called to reserve a u-haul in advance without mentioning that she needed to pay an $100 deposit until we got there. And then they tried to argue her down like she was crazy. and then it’s inside a corner store…. BEYOND UNPROFESSIONAL DO NOT RENT A U-HAUL FROM HERE!!!!
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April 2021 by ilka Leyva
(Translated by Google) Excellent(Original)Excelente
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October 2020 by Bong Chou
I would avoid selecting this location as a drop off location for your Uhaul truck. I was told, they couldn't accept my 20 ft truck because there was no room to park it. I was told to drive down the street until I see a parking lot with a bunch of Uhaul trucks (I'm not from the Baton Rouge area). From then, it became a game of where is the truck, after dropping it off. Long story short, I was charged an extra day because the truck wasn't marked as returned.To remedy the situation, I had to call Uhaul customer's service to change to the drop off location. To be frank, I wouldn't consider renting a Uhaul again. I would have been better off hiring movers. Lesson learned!
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July 2020 by Bong Chounxaymeuangdy
I would avoid selecting this location as a drop off location for your Uhaul truck. I was told, they couldn't accept my 20 ft truck because there was no room to park it. I was told to drive down the street until I see a parking lot with a bunch of Uhaul trucks (I'm not from the Baton Rouge area). From then, it became a game of where is the truck, after dropping it off. Long story short, I was charged an extra day because the truck wasn't marked as returned.To remedy the situation, I had to call Uhaul customer's service to change to the drop off location. To be frank, I wouldn't consider renting a Uhaul again. I would have been better off hiring movers. Lesson learned!
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April 2020 by Bong Choun
I would avoid selecting this location as a drop off location for your Uhaul truck. I was told, they couldn't accept my 20 ft truck because there was no room to park it. I was told to drive down the street until I see a parking lot with a bunch of Uhaul trucks (I'm not from the Baton Rouge area). From then, it became a game of where is the truck, after dropping it off. Long story short, I was charged an extra day because the truck wasn't marked as returned.To remedy the situation, I had to call Uhaul customer's service to change to the drop off location. To be frank, I wouldn't consider renting a Uhaul again. I would have been better off hiring movers. Lesson learned!
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November 2018 by Isaiah Brown
Never get a uhaul from here the people who rent them take hours to return the truck
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August 2014 by malm zazi
The customer service is terrible and amongst the worst I have seen. The Indian cashier told me that I can go do bussiness somewhere else instead of responding to my request. I went to the gas station across the street and got the help I needed. I have never been treated this way.
