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February 2024 by Danny Barber
Great service! Quick, friendly, and efficient!
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January 2024 by Patti Murla
Staff was courteous and the rental was great.
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January 2024 by Ggsalien95 Yt
Charged for 2 days without getting the car
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December 2023 by Quintasha Lacoste
If I could’ve gave 10 stars CHASE would’ve got all 10…… when I say he was phenomenal,patient and knowledgeable also went above and beyond to accommodate the vehicle size I needed…. Ms Lacoste will definitely visit again thanks again Chase keep up the good work
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November 2023 by Alán Jackson
I was canceled on last minute by Hertz on 10/20 with a prepaid reservation. Desperate to get home for a funeral and family function, I called around everywhere trying to get the best deal for a same day rental. Luckily, for $200 more than I had given Hertz, there was a vehicle available. However, one minute away from arrival my sister and I had received a call that there was only an SUV available. It would be $80 more but I could receive it for $75 more. At this point, my options were limited as it is almost 5 pm so I agreed. When getting there, despite communicating the 23 years of age several times beforehand, we were told that we actually couldn't get the small SUV (that was the size of my hand...) and we were out of luck.Not only did branch manager De'Nauya Harvey waste my time, energy, and money, she was extremely nonchalant and unhelpful. When I had asked to speak with a manager for help and advice, I was baffled to find out that it was her.After I called around to more places with the time already being 5 pm, I was able to connect with someone. If it was not for the manager Kendrick at another location, I would not rent from Enterprise again. His customer service and assistance was unmatched and I am thankful to God for him and his great energy. He gets 5 stars.
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October 2023 by ebantom
I called to reserve a vehicle after being disappointed twice by my normal rental car company. I arrived at the location to pick up the vehicle that reservations assured me would be available and was greeted by De’Nauya Harvey who informed me that she had no vehicles available. Instead of just sending me on my way, she called surrounding locations until she found one with availability. While I waited for my ride to the next location she entered all of my information so they wouldn’t have to do it when I got there. She went above and beyond to make sure I was well taken care of. As a business owner, I wish I had a team full of De’Nauyas. Enterprise is lucky that my business is in Philadelphia or I’d be trying to steal her away!
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September 2023 by desiree bertrand
I reserved and rented a car from the Chalmette location from 08/29/2023 - 09/11/2023 and my experience was very good! The Branch Manager De’Nauya and the 2 other employees I communicated with were courteous and professional, plus the car I rented was very nice too, it was clean with a full tank of gas and rode very smoothly! If I need to reserve and rent another vehicle again, I will definitely go back to this location.
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August 2023 by david duncan
Got a tiny Chevy pos but they had it ready on time only 1/2 tank of gas
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July 2023 by Andrea Simon
They always give good service
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May 2023 by Meee 504
Buy my cars from Derrick at the enterprise In Metairie. I trust him.
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May 2023 by Leah Asevedo
Buy my cars from Derrick at the enterprise In Metairie. I trust him.
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May 2023 by K Hill
Honestly the Chalmette Enterprise is definitely an unalluring location and their car selection is not the best; being that there is an auto collision shop right next door. However, I’m big on customer service and communication! That’s why I rated five stars. My appointment was towards the close of business and there were two other customers before me. I noticed it was short staffed and didn’t mind the wait. Joshua Bouligny was polite and worked quickly to service all of us. Mr. Bouligny kept a positive attitude and went above and beyond to make sure my request was taken care of, even though it was past closing hours. I really appreciate when good customer service rendered.Thanks Josh, you made my day!
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April 2023 by Renee Dias
Super quick and easy process they had our car ready when we got there. Drop off was speedy & staff was super friendly
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September 2022 by Jesse F
I left the exact same amount of fuel as when I picked it up. Took pics just incase. They lied and said I left it with 2gallons less and kept a portion of my $50 deposit. Main number basically said "oh well call the local office". Can't even get the local office on thr phone.
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August 2022 by Jody Honold Sr.
My wife rented a car then was pulled over by the police and they said the did not have insurance and the tags were bad. The second car they gave her was filthy. Two days later still no paperwork and the corporate office hung up on us. Never Again ! Terrible service as well.
