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January 2024 by Bryce Bourque
Pull up to the window, no other cars in line. Someone says "we'll be with you in a moment" 8 minutes later there are 7 cars waiting in line and still no one has taken my order. I begin saying "hello, hello" to the intercom, no response. Pull up to the window, no one to be seen. Begin knocking on the window, eventually someone comes and opens the window. I ask "is the intercom broken or something?" Before the girl could even respond a manager comes up behind her saying "oh no, we not serving lunch yet" so I pulled off. I left there at 11:02am. Breakfast ends at 10:30, so a half hour later y'all are still not ready to serve lunch?!? I made it to Wendy's, got my food and made it back home by 11:09.
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January 2024 by Nick Bibbee
Wow... ok. I don't expect a 5 star service at a McDonald's, I really don't. However, this was below bad service. We go by McDonalds for a quick order of a couple of burgers, nuggets, and fries.The kiosks were not working, so we had to wait at the register. While standing there, the employees are very leisurely walking around at a slow speed, not visibly working to any expedited pace. If they were working a bit faster, this experience would be way different as it would be understandable.We just kept getting eyes from the employees, almost as if they were aggravated we were even there, without saying anything along the lines of, "one moment," or "we will be right there," or anything. We almost felt as if they just wouldn't take our order. Then when it IS time to order, no "can I help you?" as it was instead just a blank stare at us to just start talking.But whatever, we placed our order, and we see it on the "pending" list. After only a minute, two tops, we see our order number was in the "ready for pickup" list. So naturally, we go up to collect our food to see that nothing is on the counter. We talk to multiple people who are standing there who are all also aggravated, saying their food has been shown as ready for 10 minutes, with 1 customer who is an employee at a competing fast food restaurant saying that this McDonald's is making their reports look fantastic with marking them as ready way early.When they would put an order on the counter, they would most of the time, not even announce the order number, so us customers were taking it amongst ourselves to announce numbers to other waiting customers.Well the time FINALLY came, our food is ready... I wish I could say what time we actually got our order, but we just walked out the door fast with our order. The fries were wilted, dry and warm, far from being fresh, hot and crispy as we would expect if they were as "busy" as they would seem to be by our delay of order. And, we found out just outside the parking lot, we were actually missing an order of fries! Thought about going back and calmly addressing the issue, but I did not want to wait 15 minutes just for an order of lukewarm fries.I am a very easygoing person, but my experience here was unacceptable, and I'm leaving a review so that others, and hopefully corporate, will know what is happening here and they will hopefully be trained to work as at least tolerable.Thank you.
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January 2024 by Layla Roussell
This one spot has to be the longest wait and the worse restaurant staff in the world. If I could give negative stars I would.
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January 2024 by Brittany Wagenman
Did a mobile order, service to table option. Waited 10 mins after checking in to realize they hadn't put my simple order together. I had to go up to ask someone and then they got it together quickly. Once I check in, my order should be made the same as if I was in drive thru.
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January 2024 by Mindy Carter
Poor customer service didn’t get any sauce for the past 5 times I’ve been here
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December 2023 by Jeff Robinson
The service was quick and friendly as it always is at this location.
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November 2023 by Drix Xzezpar
The breakfast from this specific establishment tends to be decent. And they are always speedy with orders in the drive through.
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September 2023 by Carmen Fitchh
We were there for labor day 2023, and the crew they had was amazing. Costumer service was 10/10. Especially the two ladies at the drive thru in the pm shift ??
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August 2023 by Yh H.
They took a poop in my Big Mac and called me fat and a they said fatboy get back on the treadmill you don't need to eat this 2000 calorie meal I ordered chicken nugget 20 piece and they empty the barbecue sauce and put wet diarrhea in it
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August 2023 by Bri Chivatero
The majority of the food was run-of-the-mill McDs, but the iced mocha latte was completely undrinkable. If a group of college students staying up til 3am won't drink a caffeinated beverage, you know it's bad.
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August 2023 by Glenn Callais
Took 25 minutes to get a big Mac meal then it was room temperature when I got it
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June 2023 by Michael Pitre
Actually looking for work and helping others before myself
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May 2023 by Sloan Matherne
Terrible. Put in mobile order for 2 bacon double cheeseburgers, lg fry, and lg sweet tea. Didn't receive either burger.
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May 2023 by Tremaine Charles
This trip was quick and easy and our food was hot so thats a plus!
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April 2023 by Tyree Perdue
Best chicken nuggets apple pie just a little bit longer wait
