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April 2024 by Agnes Stratton
You cant talk to anyone by phone.. SOO SADDD... I'll do my business elsewhere where so i can TALK WITH SOMEONE
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March 2024 by Anthony Lujan
Terrible automated phone answering system, I tried calling 5 different times and was never able to speak to a person.. I called Express Glass and spoke to a friendly lady on the 2nd ring and got great service in 1hr.. I recommend Express Glass to everyone..
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March 2024 by Pauline Brumfield (Peanut)
Very much they got there thing going for them. I'll go back anytime
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January 2024 by Stephanie Durocher
Great experience with changing out our windshield. Called around and their pricing was the best. The service was great, and the staff went above and beyond to make sure we were taken care of. Highly recommend!
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October 2023 by Tim Griffin
can't get customer service (a person) on the phone, the automated system keeps telling you to go to the website and then hangs up. I just used another company
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August 2023 by Broke Ol'Man
Fast service good job.
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August 2023 by Rhonda Wiles
If I could give zero stars I would! Schedule appointment and they don't call, text, or email just show up like they are the only ones that matter. Then they say they have to be somewhere to pick up their daughter so you need to re schedule your appointment because they chose to show up without notice and want to rush through your job. This is not how you run a business so people they might be cheaper but they are a joke and that is the nicest way I can put it.
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August 2023 by Lewis Mingledorff
Great staff and technicians at this location.Great face to face experience.Very high quality work and materials.Efficient and quick but great attention to detail.
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August 2023 by jamesclaudejones
They installed a defective windshield that immediately cracked. Additionally, no one answers their phone during business hours. Do not do business with them.
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June 2023 by Amber Robinson
Submitted a request to have a windshield repaired on Friday. Appointment was scheduled for Tuesday 12-5. Received a notification at 430pm Tuesday that stated the appointment was canceled and money refunded. When we contacted Safelite we were advised they were sorry for the inconvenience but someone named Stuart canceled the appointment on Monday. Stuart, who does not work in the Houma store. They were sorry for inconvenience and the money will be refunded within 5-7 business days. Stuart needs to be called down for canceling my appointment.
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June 2023 by Michael ONeal
Fast and friendly service technicians.
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May 2023 by Reed Brignac
I had a great time visiting with the staff while they did an expert job on a nasty star. Like it never happened, except for the laughs in the lobby. Thanks guys.
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May 2023 by Jacob Rowland
I was very satisfied with results!!! And it didn't take as much time as expected!!!
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March 2023 by Clyde Bourgeois
Scheduled the appointment online from my phone, dropped off the truck and picked it up a few hours later and I was good to go!
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February 2023 by Genesis Gisclair
They refuse to answer their phone and when you try to get a person on the phone The teleprompter talks in circles and hangs up on you no customer service whatsoever in Houma Louisiana
