"I came here on Saints Sunday home game. The staff was very nice. Service was great and food was good. Then came back with family the following week. Again the staff was friendly, courteous and efficient. The food was again good. Everything was hot and tasted good. My family had a good time. My experience has been good over all. i will say the bathrooms needed attention. We were here early when it first open so the condition should have been fresh and it was not. I can't understand why there was no paper towels and the floors needed sweeping when it had just opened."
"The restaurant side of things is incredibly disorganized. You sit where you want, which is great, but the place is so busy that it was hard to get noticed by a server. Once she got there, she was great. But none of the waitstaff make eye contact with people sitting just in case they get stopped. Food was good, games are great. But it needs to be organized seating for people not to get so frustrated."
"They definitely need to hire more bartenders and waitresses . The poor waitresses were busing tables and serving people. Because they have no one busing tables the place looks dirty because food sits on the table until the waitress has a chance to clean it. Management better fix this quick unless they want to go out of business because people won't come back unless they can get drinks quickly and get faster service. The food was great though once we finally got it!"
"Seating took over an hour and although I had seen multiple places for seating I kept getting told to wait. So after a hour and a half me and my party of 4 sat at the bar. 30 minutes for food was understandable they were busy. My burger was cold I had the south Philly which I'm sure would have been amazing hot. HOWEVER THEIR GRILLED CHICKEN WINGS ARE EVERY BIT OF HEAVEN ON EARTH!!!!"
"Don't get your hopes up on this place. Went here to celebrate the little ones birthday in a simple way. The entire party arrived at 3:30p.m. with a 30 minute wait. It wasn't very crowded so holding a 2 tiered cake wasn't a problem. Seating was visibly available with waiters in the area.
4:15 we asked when will we be seated? The host replied in 45 minutes. My response was we've wait 45 minutes already. Then she says oh wait a moment. She begins to check seating. After checking she states the waiter where your party is sitting gets off for 4:30 and someone has to clean the tables. In response I said that's not an explanation for us waiting in the isle with No waiting area holding cake, gifts, favors, a 3 month old baby, an a 83 year old grandmother. The manager says you can sit your cake on the host stand.
Manager, "Just give us 3 minutes, 😒 your tables been ready we were waiting for the waiter for the next shift. ( You have to be F**king kidding me. At this point I was ready to go. However after analyzing everyone paying to park in their $10 garage. We continued to wait. We where finally seated at 5:06.
The food was horrible. Me and my husband ordered surf and turf. Shrimp wrapped in bacon was raw. Steak ordered medium well was over cooked and hard. A burger was ordered and had no barbecue sauce was on there. My grandmother pretzel dogs were under cooked. Not to mention we could not order the eat and play. The one star is for the kids being able to play, but your charged like $2 just to get a card. We needed 7. They seated us after 5:00. ( really Dave and Busters) Words can not describe our experience horrible, horrific, unpleasant service. Very unprofessional staff!!!"