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May 2023 by Myles G.
Head to Maria in cosmetics. She is divine and the best at what she does. You will love her.Men's dept. has become too urban. Perhaps that is the buyer here, but hard to find classics now. Not the Saks of the past in the Men's dept.
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March 2023 by Joel C.
I had recently discovered that my favorite fragrance was discontinued, so I was on a quest for a new signature scent that stood out from the rest of the hum drum options you find on the market. Normally not a Saks Fifth Avenue kind of guy, I was desperate, so I was open to new things. My wife and I went in and spoke with a few fragrance sales people with no luck when one of them pointed us in the direction of Tim, a mystical creature in the fragrance world who was said to have the knowledge of fragrance, a parfum abbot if you will. I spoke with Tim and with a meeting of the minds we were on our way. Striking out at first, Tim took my feedback and honed in on EXACLTY what I was looking for, a non-traditional scent one would not expect from a man appearing as I do. Time lead the way, visiting fragrance counter after fragrance counter until we had before us three selections of the most delicious nature! An evolution in my scent journey facilitated by this man Tim, a God among men!
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February 2023 by Patrizia F.
What an outdated and dilapidated location. Also, the selection of garments and accessories look very antiquated. Who's buying the shit to put in this store? There's absolutely no glamour at this location. It's a bunch of D-list clothing brands or scraps from the really great brands that barely fill up a display. Where is the Alexander McQueen's women's wear? Where are the Norma Kamali coats? Where are the evening wear gloves? Where are the nice feaux-furs from the designers? The eye wear never changes from month to month. I can assure you I saw the same pieces of eyewear just last week that I saw in June of 2022 at this same exact location. I'm happy to show pictures.This place is an outdated dump and I will not be paying for parking just to leave empty handed. I've been a guest at this location for over 13 years. No more. (and update those dry rotted wood displays throughout the store. It looks like you have drift wood for displays) The budget was clearly cut for this location.
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February 2023 by Google user
No greeting upon walking in. Store staff was so inattentive and didn’t seem to care, didn’t even speak to us until we started looking at items seriously. Very apathetic. Not Gucci quality. (NB: if your complaint is that I may not have “looked the part” please see attached pic – Celine bag, Maje coat, Reneevon of London dress… they don’t care what you wear or who you are, they were totally apathetic)
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January 2023 by Alissa W.
Decent saks if you are staying at the near by hotels. It's located in the Canal Street mall. Lots of empty space not a huge selection of clothing or sizes. The shoe department was good.
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December 2022 by Z. NANA SAULSBERRY
I've made more than a few purchases at this Gucci boutique location in Saks 5th Avenue. The sales people are always knowledgeable and helpful.
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December 2022 by Judy R.
Phenomenal customer service. Stand alone stores. Gucci, Chanel. Koehler--Bond perfumes, Creed. Tom Ford and Chanel-- all the fab perfumes. Purchased JO Malone for Christmas. That counted has a laser engraver and put initials on each bottle purchased. 99% of the sales staff is 100%. MCM store adjacent to SAKS. Also nice coffee shop around the corner!! Inside the Westin Hotel complex. Beautiful glass elevator. Take it to the 7th floor hot lobby for a great view. There is also a bar there. Nice comfortable chairs.
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October 2022 by Vanessa W.
Pretty small selection of clothes and brands. Would have loved to see more streetwear other than Off-White in the womens section. Brand selection seemed to only catered to the "flashy" types that like Versace.
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May 2022 by Shaneeka Mouton
Very helpful staff throughout my experience. Not a big fan of Gucci but this experience definitely changed my mind
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April 2022 by Laura S.
I just went to return some items I purchased online with an associate named Alyssa. She also helped me buy some Bond No.9 and made the whole process super easy and efficient. She was so personable and sweet. I will be using her as a personal shopper. Thanks again Alyssa.
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March 2022 by K I
I had a great experience. Up-to-date fashion and excellent customer service. Thanks, Ms. Sinitta for your expertise.
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March 2022 by Elise Verheugen
No greeting upon walking in. Store staff was so inattentive and didn’t seem to care, didn’t even speak to us until we started looking at items seriously. Very apathetic. Not Gucci quality.(NB: if your complaint is that I may not have “looked the part” please see attached pic – Celine bag, Maje coat, Reneevon of London dress… they don’t care what you wear or who you are, they were totally apathetic)
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January 2022 by Michele Manuel
To the manager with the beautiful Gucci dress, I just want you to know what an asset Kristine Jenson is. Her taste and recommendations were perfect and I absolutely love my purchases! Kristine went way above and beyond to find scarf for me!! I absolutely love working with her, totally value her opinions!!I did survey for Saks but definitely wanted you to recognize her exceptional work!!!!!!
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January 2022 by Milly N.
Today was my first time at Saks New Orleans. I've only ordered online in the past. Never had a bad experience there. Very pleasant experience today. I found parking right in the front. It was $18 for one hour, but I was literally right beside the front door so I'm not mad at it. It is so clean and sanitary inside. Every single person was wearing a mask. All very friendly and welcoming. I felt really secure and safe shopping as they had a few security guards located at different doors. It wasn't crowded at all for a Thursday and I found exactly what I was hoping to purchase. Smooth sailing. I will definitely be back soon. Also the other stores close by also impressed me with their Covid measures, LV & Michael Kors had a line at the door and were only allowing a few people in at a time. Oh and there are tons of places to take cute pictures. Even a grass wall with a cute neon sign. Very Instagram-ey!
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December 2021 by Samuel M.
I went in for a new fragrance and the gentleman that helped me. Found the Tom Ford fragrance I was looking for in stock. It was the last bottle and size they had. Very friendly staff and the store is very clean and luxurious.