Public Storage in New Orleans offers storage spaces with free reservation and no commitment. Customers can choose the online eRental option to skip the counter or receive personal attention from on-site managers. Reviews highlight that the property grounds are consistently clean and well-maintained, with issues like lighting addressed promptly. Multiple reviews praise the exceptional customer service. Staff members are described as professional, helpful, kind, patient, and thorough. They take time to listen to concerns, explain processes like the mobile app without making customers feel rushed, and ensure all issues are resolved in a timely and thoughtful manner. This results in a pleasurable experience for customers, who note the managers go the extra mile and deserve recognition. The overall service is consistently reported as excellent.