-
September 2023 by Miguel O.
I have never felt less important as a customer to a business than I have here. I spend half the year living in the French Quarter and help taking care of a home with minor construction/paint work while I'm there. We ran out of the paint that has been stored so I was told to go to this particular Sherwin-Williams because our information was on file. When I walked in the building, it was EMPTY. No one called out saying they'd be right out or anything like that. An older gentleman slowly comes out of the back after about 3 or 4 minutes pushing a box. He doesn't even acknowledge me. The phone rings, he walks to the phone so I walked to the counter and look into his eyes, he answers the phone and to the phone says "one second please". The he looks at me. Finally. I don't even feel like writing the rest because it wasn't helpful at all. I went in once more with a work colleague but almost an identical situation as to the one above. Won't be back.
-
June 2022 by Lee O'Hara
It's so refreshing to find a place where the staff is knowledgeable, attentive, friendly, and truly seem to want to be as helpful as possible! I had such a pleasant experience and I'm genuinely looking forward to going back.
-
September 2021 by TJ Ford
Best and most helpful paint supplier I’ve ever been to. Robert really knows what he’s talking about. It’s a breath of fresh air compared to dealing with big box store employees
-
February 2021 by Clay Heidingsfelder
Amazing customer service!
-
December 2020 by Greg M.
The staff in this small store does an amazing job. After a handful of visits over the past couple years I'm confident in highly recommending this particular SW store if you happen to find yourself in need of paint and/or painting supplies in the Quarter. They offer a surprisingly large selection, given the limited square footage in this historic store front. The guys who run this store clearly care about their customers and will not try to upsell you. If they don't have what you need, they'll get it from, or send you to, one of their larger stores in the area. On the downside, unless you can plan your visit first thing in the morning, your chances of finding a parking are slim to none.
-
December 2020 by Lianna Mae Smith
Good customer service, very thorough and helpful. However on this visit there was an issue with having the specialty bases that I often use in stock and I was referred to carrollton. I was happy with the information I learned from the associate.
-
April 2020 by Marco Antonio Campos
Poor customer service.
-
March 2020 by Picturethis6
Robert helped me today for my paint purchase. He was professional, kind, and so knowledgeable. He was beyond helpful and my paint was a perfect match!
-
August 2019 by Tiffany Fowler
Kortney helped me today and she was so helpful! Very sweet and very professional. Highly recommend Sherwin Williams, and this location specifically!
-
July 2019 by Paul Patin
I've been using Sherwinn William's for a long time top notch.
-
March 2019 by Andi A.
Kourtney & Don were wonderful. I thought posted this review a few months and noticed I didn't! This was for a commercial project with large amounts of paint and delivery. They were fast, professional, knowledgeable and five star service all The way around! I am coming back for another commercial project and this is our to go to store because of their level of service.
-
February 2019 by mitsuo koyama
great knowledge and kind service
-
February 2019 by Mike C.
This is not my neighborhood Sherwin-Williams store, however, as my work is in the next block, it is a very convenient location for me. This is a very small store when compared to other Sherwin-Williams, but they have never failed me when I was in need. Even with such a small footprint, they seem to carry nearly everything the larger stores have. I am guessing that they keep a large stock of paints and supplies "in the back" and keep just a small display "out front". If you don't live or work in the French Quarter or CBD/Warehouse District, this may not be the most convenient location, as parking is somewhere between atrocious and non-existent. This is not the fault of Sherwin-Williams, but rather the price of doing business in the French Quarter. This is why I only frequent this location for small orders or if I know I am working late and absolutely need something that day. Imagine trying to carry a bunch of paint for 2-3 blocks because there was no parking available. I've been to this Sherwin-Williams quite a few times and on every single visit, I was greeted by a courteous and knowledgeable salesperson. The store Manager has definitely instilled a prideful workforce, as is evident by their excellent customer service.
-
January 2019 by Mick Felix
Good local paint store
-
October 2018 by tony poche
Best paint available!
