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October 2024 by grace lejeune
This was such a pleasant experience for me! When I arrived, I was so scared for my kitty girl, Peach. The front desk workers were so amazing, kind, PATIENT, both when we dropped Peach off and when we picked her up! I could go on and on. Doctor Hamilton was so great and amazing, she explained everything perfectly and talked us through the whole process. We LOVED her!! A 10/10 experience, thank yall so much!
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October 2024 by Eden Dennis
Amazing vet service! Staff was very kind and helpful on the phone. We ended up bringing kitty in and boarding her overnight. They took EXCELLENT care of her and updated us throughout the process. They even put a little heart on her splint:) They’re not much more expensive than my normal vet, which was a very pleasant surprise!
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October 2024 by Danielle James
We took our dog Bailey this morning/ last night and they were all wonderful she was attacked by a dog and they were able to get her the care she needed thank y’all again.The price was fair I’m am satisfied ☺️
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October 2024 by Alexis Weeks
We brought our puppy Reese in on a Saturday afternoon after an accident with a vehicle. She had to stay a few nights there due to the injurues. Through that whole weekend everytime we called they were always so nice and got us the answers we needed. We called 2-3 everyday, they were so understanding and very patient. We spoke to the vets they were all very straight forward and explained everything to us to where we could understand. They were upfront about prices, they did not try to sell us on anything. They told us what they recommended and the price. We did not hesitate one bit because they made us feel comfortable knowing our baby was being taken care of. There is honestly not one bad thing to say about this place during our time with them. I would highly recommended. So thankful they saved our sweet girl and she's back home!
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October 2024 by Kelley Duerbeck
Do not recommend unless you are okay with rude front office staff that try to talk down to you.
The first time I brought one of my dogs I was told it wasn’t a matter of if he got kidney failure it was a matter of when. He stayed over night to be monitored and have fluids. Well when he got to his regular vet I found out they never bothered to check chemistry panel/kidney enzymes to have a borderline even though I was told they checked his blood work. He was perfectly fine. Second dog I had to bring in ended up having acute liver failure. We waited in the waiting room and never got called back to be seen. I had to bring in a puppy from a litter that had parvo. They refused to treat the puppy since the rescue organization was not able to be reached at 1am. HOWEVER!!! This was the 3rd puppy to be brought in and they FAILED to put card information for the owner in file and then wanted to blame everyone else but themselves for their error (I was present when this information was written down on the paperwork). Unfortunately I had to bring one of my kittens in over the weekend. The first tech I spoke with was alright however the blonde tech that came up after her was rude and tried to talk down to me regarding my kitten who was just seen at his regular vet. I understand it was late but being in the emergency vet field you really need to have some consideration for your clients that are worried about their pets. I will not be bringing or recommending any future pets or clients to them. I will make the drive elsewhere.
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September 2024 by Mozi W
Well they helped our cat, but the bill was outrageous so 125 for the visit and for the vet to look at it.
Then everything else was outrageous bill was almost 400 for a cyst in her hind leg! Okay don't know if this is normal? I know they are not a charity but really how much profit do they need to make.... we weren't even there for 40 minutes 20 of which we just talked about the bill!
They said they had lowered the price to 315... turns out they swapped out the antibiotics for a cheaper one! I am really disappointed at the world and how "we took care of your baby" is an opening like for heres your bill and it's outrageous but "awew your poor baby... we saved her" thank you! I know these reviews don't really matter I mean I didn't read the reviews before hand ! Now that I look at them I realized we were actually lucky!
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September 2024 by Megan Cathey
I cannot recommend this place enough!!! My sweet Avery girl had a blood in her urine and I was 100% it was a uti. The vet said he wanted to do a blood test to make sure her kidneys were ok due to her age. Love that they took the extra step to make sure there wasnt anything else going on. They sent the record to my main vet as well. They were so helpful and kind and I appreciate their patience with everything. Also was a lot less expensive than I thought for an emergency clinic so that was a plus!
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July 2024 by Brittany S.
I have had to come here twice now for the same pet. Our boy had surgery in November 2023 and had to come here because he managed to rip all his stitches open on his side. I rushed him here and they put him under to fix him back up. Afterwards they helped me get him in my car as I was physically unable to.
Fast forward to last night, we had a scare because he had an abscess rupture on his neck. He was taken back immediately and bloodwork was run and care was given. They could not sedate him this time because of some of his bloodwork. But they made him comfortable and cleaned him up and wrapped his neck and sent us home with medicine. I don’t generally care for emergency vet hospitals because they can be very pricey. Both times we’ve gone, they’ve been well priced and the care given has been top notch. They helped keep me calm and answered all my questions. They sent all the paperwork to my vet and my vet has already called and surgery is scheduled.
Thank you for being so patient with me and taking care of our baby.
Thank you. And Si says thanks for the awesome blue wrap. He’s being a champ.
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June 2024 by Morgan Bossier
We had an unexpected Emergency with our girl Kouper. Staff and doctor were truly amazing and got our sweet girl in fast and got right to work! Thank you so very much for getting our fur baby fixed up♥️
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June 2024 by Jackie Bennett
Excellent care was given to my doodle. We had to drive over 2 hours to receive emergency vet care and it was well worth the drive.
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June 2024 by Melissa Reynolds
My dog Liberty got stung on the face by a wasp or bee and swelled up a tremendous amount. It was after 11pm. Took her here and they got her right back to a room. Took about an hour. They were professional and fast. By the time she got home the swelling had come down quite a bit. They gave us steroids already halved and instructions to help with the swelling. They called a few days later to check on her. Amazingly the bill was not that high for emergency care. They also saved my dog many years back from being poisoned by a neighbor. I will always go here for emergency care.
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June 2024 by Hannah Vitello
So grateful for this place. The staff took excellent care of my dog and listened to every concern I had about him. The facility is well-kept and clean. Again, so grateful this place exists when our furry companions need help quickly.
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June 2024 by Jim L.
Took my 6 week old kitten in on a Saturday and was told she wasn't in eminent danger and they prescribed antibiotic and wormed her for common worms. Charged me $210 and sent us home. My kitten was dead the following morning, covered in worms. Called their office to express my disappointment in them. They had one vet and two techs involved in my kitten's treatment and they all missed the obvious. I was told by the receptionist that she would have the office manager call me. That has yet to happen and that has made me even madder that my little kitten's life was seemingly so unimportant to them as well as me getting some kind of closure on this matter. Y'all should feel ashamed. Obviously my kitten's life didn't mean a whole lot to you nor do my feelings.
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May 2024 by Ramiro Benavidez
Thank you Dr. Hamilton. Lizzy made it through and is still doing well. She's eating and other things on her own.
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May 2024 by Kim Neeley
I could not have chosen a better clinic for my very sick Rebel. I was so worried about him. They were so VERY emphatic and loving. Even though they are out of my way, if needed, I will choose this amazing clinic again. Thanks to all of you for loving your job, and thanks for loving our family members.
