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March 2025 by Joseph Williamson
The lady that was there (I can’t remember names for the life of me) was super helpful. I had to bring in an old PS4 to use the warranty in exchange for a different one and she took care of everything quickly. Great service
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January 2025 by Julie Karr
Everytime we come here, everyone is so helpful
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January 2025 by Tammy E
Excellent customer service. Always friendly and always willing to help!
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December 2024 by Ian Dunman
Shout out to Reggie man he cool as hell
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August 2024 by Nikki Harris
Bought a game for our son. Game wasn't compatible with our older PS5 system and tried to exchange it but was told that because it's a new game no exchange or refunds. And then was told it's their new policy and they aren't allowed to inform customers of this policy change before buying the game. This is ridiculous. Great job disappointing a 9 year old never going to GameStop again
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July 2024 by John Farris
Too Anyone that Bought College Football 25 from this store beware you were scammed. I walk in this store to buy College Football and was offered a package and was told by a guy name Shawn that if I pre ordered it and got this package I get madden 25 next month free. Under the impression this what it was I was told a locker comes with it and when I come back at 8:00pm I will receive that then. I bought the game the same day it came out but why would I walk in a store and pre order a game and pay $163 dollars for just a game, locker, football, and madden jersey that I was never told it was in the locker would be a lot. Reason I say that because I’m in the store tonight and the guy in there was helping me and I mentioned im picking up madden 25 next month free and he told me I wasn’t it was a mistake. I want to make it clear Shawn is the guy responsible for that mistake because if I pre ordered that game at 5:30pm and he knew he made a mistake I think it would have been wise to inform the customer you don’t get madden but still when I picked it up I asked again do I get madden 25 next month jay ask him he said yes so to anyone who got the locker all you gonna get is I’m sorry and the blame game but I think I’m old enough to know who told me what but your not getting madden 25 for free next month like you were told
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June 2024 by Cheese Sticks
This is the most worse GameStops I ever been in horrible attitude, and also lied about the game.
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May 2024 by Sheri Williams
I love GameStop! I always go in for the collectibles and fan favs for my grandkids. The staff is always, polite, professional, and fun! Great place to shop!
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April 2024 by Peyton Hedgepeth
Great experience this gamestops staff and management are always knowledgeable and help me everytime will always return to this location!
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April 2024 by Mal Dovah
The manager Shawn is a narcissistic creep who doesn’t know how to treat his employees or do his own work. The store over all is great but with a bad manager it tends to ruin everything. I don’t recommend coming in until it’s under new management.
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April 2024 by Rosa L.
This gamestop is amazing I worked here as an employee and the manager was kind nice and did alot to honestly change my life for the better, it was a nice environment and everything they did made me know I was in a safe place the price tags where always done correctly the store always smells refreshing and nice and it's always organized they try there best to help out every single customer and every time I come and visit since my departure the store always looks better and better I recommend this store over the others cause it's always a nice calming environment and you can most of the time find what you need but if you can't the manager and staff are eager to help you get that product into your hands there's a system that let's you order online and have it delivered to the store and this store is always on top of having it's delivery's ready for the customers pick up I've seen them pack online orders aswell and they are always careful making sure people's packages aren't destroyed overall this place is very very nice and recommended and the staff team is great and trys there best.
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April 2024 by Angelo Alicéa
I’ve been coming to this GameStop for years now and before that I was going to GameStop in the Pierre bossier mall all because of the store manager Shawn. He is one of the best most caring people I know and he really is a great leader and mentor to the people around him. Where he goes I’ll take my business with he’s that good!
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April 2024 by Trent Reed
This store is amazing every time come in the manager Shawn has a smile and greets me and always so helpful. The stores always clean and organized while making it easier to browse. This GameStop is why I still keep coming to GameStop.
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April 2024 by Jennifer Hathaway
My husband and I are avid gamers and Shawn is an amazing manager. My husband is autistic and Shawn listens to his concerns and questions and never runs out of patience. Thanks buddy for always taking care of us.
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April 2024 by Aaron Hathaway
My wife and I have been customers of this store for many years. Shawn has helped us with numerous issues we've had with games and other video needs. His store is awesome.
