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December 2023 by Andrew Lyons
Ryan was very helpful in getting my order for me.
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December 2023 by Jeff Bishop
Allison did a fantastic job, highly recommend!!
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October 2023 by jessjoel delcastillo
Susan was amazing help me find the perfect ring for my lady. Thank you so much.
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September 2023 by Kevin DeMaere
Great customer service and fantastic staff Susan is great and so is Allison
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August 2023 by Judi Michalik
Excellent customer service. Thank you so much for working with us! We are very happy with our purchase.
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August 2023 by Spiritual Divine (Psychic Intuitive)
I'm giving this place a 2 & it's only because of how great Susan is. You see, my Mother brought her diamond ring in there a cpl months ago for routine maintenance/cleaning. They have insurance on it so they go in every so often for upkeep. Susan wasn't there that day, there was another woman..and we're 99% sure she stole the diamond.Kay's has done nothing in handling my Moms concerns! Basically blowing her off. She got so sick with anxiety over it she gave up.Thankfully the woman no longer works there & now works in New Hampshire but this is unacceptable! They gave her a different diamond since this woman "lost" my Moms..but it's the point that the original diamond was special to my Mother.The different stories this woman gave my mom & then my dad..it's clear she was trying to cover her tracks.Kays...do better in handling your customers complaints when their diamond goes missing. The only reason my parents still go to you is for the routine maintenance. But my parents won't be buying anymore jewelry from you due to the way you handled this, neither will I. We've also warned my 1200 friends on Facebook, and have asked family/friends to share in hopes this doesn't happen to them.
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August 2023 by Dianne Farren
Looking to replace a gold hoop earring, wonderful gentleman named Austin, a salesman went above and beyond to help me with this.
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June 2023 by Joshua Goston
Susan was wonderful and more than helpful during our transaction at Kay’s, highly recommend her to anyone looking to purchase
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June 2023 by Mary Geiger
Very pleasant! Susan was extremely helpful!
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June 2023 by Chase Griffith
Service was excellent, Susan was very kind and willing to help me with my purchase! If she is in the store I hope you get her!
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June 2023 by Dylan Lord
Susan was the best, had me in and out in 5 minutes before my wife came along.
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June 2023 by Richard Daigneault
Best sales lady I ever met
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May 2023 by Maria Grafas
It was a pleasure to shop here today with Susan helping us! It makes such a difference to have someone helping you who cares:) Thank you, Susan!
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May 2023 by Kevin Keegan
Susan has been our sales woman for every ring purchase from the promise ring to the wedding ring & she is amazing to deal with!
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April 2023 by joseph paradis
Susan was very helpful n patient with my future bride very pleased with her hospitality