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September 2023 by Jake MacKenzie
This should be removed from Google maps as it is not a general store. This store requires you to be on site or member to use. It was unfortunate to get there with no indication of that outside the facility as this place is in the exact opposite direction from any other quick stop camp shop from the state park. Hopefully someone else learns from my mistake.
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September 2023 by Abraham Lucey
(It’s not a general store)
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August 2023 by Bobbi W.
We drove home from our Maine vacation a day early. Point Sebago Resort has great marketing materials, really good resort amenities and poor accommodations. Our 2 bedroom cottage was an old mobile home that was crammed next to another one. Decks & fire pits are in the front yards across from each other. About 10 feet apart from each other-not at all conducive to a quiet evening in nature. The bottom deck stair was broken, the lock required a lot of wiggling, the beds creaked every time you moved and the futon cover was gross. Too many people. Hundreds of cottages and campsites! The inability to reserve kayaks and canoes was disappointing. The young woman who was taking reservations at the marina needs some serious customer service skills training. Not coming back here to stay-expensive for a disappointing experience. Maine, on the other hand, is glorious!
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July 2023 by Matt Hirsch
You can't get in unless you're camping here. Shouldn't be on the map.
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March 2023 by Kenneth C.
myself and 11 friends have been going there for 20 plus years on the golf weekend specials when cove bought them out they took away the specials no moor food no Moore golf prizes after 20 years of loyalty they pretty much said screw you
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August 2022 by Dhill F.
Got there late in the evening it's behind a strip mall. It's a large place with no one on duty after 12. Not well lit. A man 2 doors down had a wife in a wheelchair couldn't get into his room. No one at the front desk and the phone # was to a corporate office. The fridge was not working. The room had an unknown odor.the alarm clock keep buzzing. Never again!!
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August 2022 by Jim
General store carries everything you need, very clean, people working there were very nice and friendly, the stay open till 10 pm
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August 2022 by Joseph Latteo
Great service.
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July 2022 by Rick G.
After going to Point Sebago Resort for years, sadly this was our last year going there. Once the new management took over (Cove Communities) it's been going downhill. It's abundantly clear Point Sebago is moving toward owner occupied units. At one point there were over 30 employees in charge of activities, now it's down to 6. Next year will probably be less. I don't want to hear about staffing shortages either as one kid told us he got laid off. Also gone is the day care camp for kids, competition games, and most of the swimming area. Their "water park" is a joke. It takes up 2/3 of the swimming area and it's just a small obstacle course that you have to pay extra for. Point Sebago ended up giving out passes to their "water park" in an effort to fill it for drone pictures. We had a cheaper vacation flying to Mexico during spring break than a week at Point Sebago Resort. Extremally overpriced for what they provide.
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July 2022 by Matt D.
Cove communities ruined point sebago they turn into a corporation from a family business. I spent a week there in June listening to excavators dig on the beach and carpenters building new units. the park was a mess with falling down fences and old park models taken apart in all the parking lots. There were no activities the entire week we were there. The restaurant store and snack bar was closed most of the week or closed early. Seasonal camper are pissed at the new owners for raising rates and eliminating a lot of amenities. If seasonal go to sell now they are not allowed to they have to remove there camper so the campground can sell one of there old "refurbished" on the outside units for $45k-$80k. I wish cove communities never bought the place they ruined a great campground
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July 2022 by Stacey W.
First time to the resort July 2022. We rented a lakeside cottage and a 6 person golf cart. For the amount of money we paid for the cottage and cart (just about 4k) I was disappointed. The worst was that we didn't have hot water the first day. My fiancè called a couple times and it was finally fixed the next day after we had to take ice cold showers. The beds were HORRIBLE. Lumpy, springs sticking out and the futon snapped on the first day with my 11 year old son sleeping on it. He weighs 70lbs and was not rough housing. The first day we noticed the futon was broken, wood under it and sunken in. We didn't call about it because we knew we probably wouldn't get a quick response. We went out to Walmart in Casco to purchase an air mattress to sleep on. Picture attached of the broken futon. The food at the establishment...... just ok. We cooked at the cottage (be sure to check the pans, ours were filthy and everything needed to be washed). We ventured out to Windham to eat a bunch which we were thankful for. The snack shop had issues with the icee machine almost daily which was a disappointment to my kids. Many of the teenagers working behind the counter were so immature and rude, even when guests were present. Throwing stuff at one another, sweating, etc. The lake and the arcade were pros for my kids. Thankfully they enjoyed both. We checked out a day early, I honestly wanted to check out day 2 of 7 but pushed through. I emailed the resort and sent a message on Instagram about our first and last stay....not a peep back. Of course when they wanted payment for the trip they were easy go get a hold of. We will not be back.
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July 2022 by Lucy A.
I would have given this place 5 starts before the new owners. Cove Communities absolutely ruined Point Sebago. $9 for a box of graham crackers at the store. No activities for the kids anymore. Can't bring your golf cart on the beach to watch fireworks. No more happy hour. I have been coming here for over 20 years and it has changed drastically in the matter of a few years.
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June 2022 by Michael G.
This place was great when we were kids. Brought my family here for a pretty penny and it was a big regret. All activities are cancelled. Nothing to do but sit around. Snack bar and ice cream bar closed most days. Everything here is outrageous and just 5 years ago was extremely affordable. 25-30 dollars to rent kayak for an hour. Trash everywhere and dirty all around. Smells like a farm. Everyone there were talking about the same thing... going there for decades and won't be back.
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June 2022 by joseph snickles
Work there, people are great ?
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March 2022 by William Valentine
This used to be a family camp resort. A group of investors bought it a couple years ago. They raised prices consistently stripped away simple and cheap amenities, cut staff majorly, and even went so far as to change the dates for existing reservations. This place does not deserve business any more and it saddens me. ?
