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November 2025 by Jennifer Hebert
We can’t say enough good things about our experience with Goodwin's Volvo! From the moment we walked in, everyone was friendly, professional, and truly went above and beyond to make sure we were happy. Tommy Grinnan took the time to answer all our questions, explain everything clearly, and help us find the perfect car without any pressure at all. The whole process, from test drive to final paperwork, was smooth and stress-free.
What really impressed us was the follow-up after the sale. When an issue came up with the car, they took care of it with no hassle and made sure everything was perfect. It’s rare to find a dealership that stands behind their word like that. We highly recommend Goodwin's Volvo to anyone looking for honest, caring service and a great car-buying experience! Definitely reach out to Tommy Grinnan if you are thinking about purchasing a new car. You'll be in great hands!
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November 2025 by Gifford Swanson
Tommy in sales was easy to deal with , no pressure tactics. Would highly recommend
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November 2025 by Sharon Swanson
We had done our homework. We knew what we wanted and I had survived a near fatal accident a week ago in my 2023 Volvo. We felt an immediate connection with Tom in our introduction. He guided us through options, reassuring us the 2025 Volvo was also made in Belgium and made for safety. He was the perfect mix of concern, knowledge, and light-heartedness as we reviewed all the options- and there were several. Thank you for making the decision easy, the cloud blue car is comfortable and beautiful! Handles well on the back roads to Skowhegan! Great ride, nice speakers, and feels SAFE! Thank you Tom!
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August 2025 by Deni Nakonecni
I regularly have my car serviced here and am always greeted by happy advisors who process me expeditiously while entertaining my bad jokes and tall tales. Their lounge is lovely and always stocked with the latest and greatest from Mondelez and Frito Lay.
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July 2025 by Nancy Nellis
I have been an exceptionally satisfied customer of Goodwin's Volvo since 2002. I am now on my 4th Volvo - second one from Goodwin's. Sales, Service and Parts are all outstanding, qualified, patient and responsive, and have been for 23 years!!!!
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July 2025 by Paul Russo
Great place to do business!
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July 2025 by Jono Anzalone
This is our second car from Deni Nakonecni, and we will keep going back! Deni is GREAT to work with. Responsive, authentic, and a professional with no pressure. We highly recommend Deni and the Goodwin team.
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June 2025 by Dave Rez
Not a good experience with the sales. I’ve actually called twice and inquired about a vehicle twice to be told someone will call me back. It’s been four days and no one has. taking my business somewhere else. I hope the proprietor reads this and figure out how to fix their business.
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June 2025 by Anthony Martorella
Best service which means a lot.
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April 2025 by Nitish Varma
From the first phone call to picking up our certified vehicle, Deni Nakonecni and the team at Goodwin Volvo were incredibly transparent, respectful, and accommodating. We were very pleased with our experience and would totally recommend them to anyone looking for a great car buying experience.
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March 2025 by Gary Paine
Suddenly had bizarre error messages with the Volvo. Was near the dealership so dropped in at 2:15 in the afternoon. They were able to diagnose and reset the software so I could go out-of-state the next day. Awesome that they were willing to even try to suddenly work me in on a busy day!
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February 2025 by Joseph Morales
Goodwin Volvo Review
This is my 15th new/CPO car purchase. I have only had one other bad experience aside from this one. It pains me to write this because I hate writing bad reviews. And really, the buying experience wasn’t bad; it’s the post sale support that’s horrible.
I had been looking for a specific combination S60 for a couple months and finally found what I was looking for at this dealer. I live in VA, a 12 hour drive away, but this car was exactly what I was looking for. I called and asked some questions. The car was allegedly an executives car who drove it around the NE to show what a fully optioned S60 looks like. So the car had never been registered. It had about 4500 miles on it: perfect condition. I decided to buy it and flew up to drive it home. The buying process was mostly ok. Some hiccups due to my spouse not being present, but still going on the paperwork-but we worked through that. By lunchtime I was on the road for my 12 hour drive. Here’s where the issues start. About 30 minutes after leaving, I’m finally on the interstate for a distance and notice the car has a vibration. I call the dealer and ask a couple other questions and mention the vibration. I was told it was likely flat spots due to the car sitting for 2 months. I continued driving and the vibration never went away. Once I got home I took it to my local dealer and they found a ‘very’ bent rim. Luckily I had purchased the extended tire and wheel protection package, so the wheel was replaced. But after that, the dealer found 3 tires with a road force balance rate of 48, 51, 53; the limit is 15. I had a bad set of tires. Volvo corporate said tires are not warrantied by Volvo. The aftermarket warranty company said they only covered road hazard damage. I called Goodwin’s on February 13, a Thursday and the sales manager was supposed to call me back ‘shortly’. Friday came and went-no call back. I called Monday and I was told he was on vacation for the week. Great. So I called again the 24th at 9am. He said he’d look into it and call me back shortly. At 1630 I called back and he sounded frustrated I bothered him again, but promised to call me back by close of business at 1800. No call. Tuesday at 1330, I again called. He was mad I bothered him. Then said they did their job and he has the paperwork showing they checked the tires. Said I must have damaged them on the drive home. I mentioned I called Pirelli tires and they said there’s no way I could do that type of damage, it’s a manufacturing defect. He said ‘that’s bullshit, they don’t know what they’re talking about.’ Yes. The tire manufacturer has no idea what they’re talking about—anyway. I asked for copies of the paperwork from the CPO inspection he said he had. Now he backtracks and says he doesn’t have it from balancing the tires but the technician remembers doing it (4 months ago at this point). Not likely. He abruptly said they are not going to do anything to help, no need to keep calling.
I was sold an essentially new car with 3 bad tires and a bent rim. Despite it being CPO’d and buying all the extended warranties and service contracts, no one will do anything about the bad tires. I’ve had the car 6 weeks and it’s been in the shop 2 of those weeks between diagnostics and waiting on the rim and trying to get an answer on the tires. For a luxury brand, I’m shocked at the lack of post purchase support. I’ve had Volvos before and they were great. Seems like another company that doesn’t care anymore. Sadly, this entire situation has given me a very bad taste in my mouth for this car and I get pissed every time I drive it. So I’ll probably have to sell it for a loss.
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February 2025 by Jack Fletcher
Had a great experience with the service department! Everyone was incredibly friendly and helpful.
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February 2025 by Lily Els
Deni at Goodwin's Volvo was the most attentive and listening car salesperson I have ever dealt with. And he's fun! So appreciative of the smooth and quick process.
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January 2025 by Tom G
Great experience purchasing my 2021 Volvo XC40 Recharge earlier this month! The sales team was courteous and accommodating, and Deni, in particular, had a great manner that helped the entire affair go smoothly. And a great car as well-- so please!
