-
August 2023 by Todd Smith
After spending $3 000 for what I thought was a premium grill, after only 6 years, our grill has rusted out already! Save money, buy a better brand.
-
May 2023 by Ron Hiebert
Great product, even better customer service. I purchased my smoker 6 years ago and my kids really enjoy my new hobby! I have smoked many a pork loin, some ribs, chicken, turkey and even a brisket. I really like the hybrid option as I can roast vegetables as the smoke is nearing completion. I recently needed some repair work done and Ethan and his team went above and beyond my expectations.
-
April 2023 by jesse waldner
This grill doesn't help my weight issue it makes it worse. 1 steak turns into 3 before you know it your sitting there like a balloon ready to pop.
-
November 2022 by Timur W
I had a tour inside the manufacturer. All I can say is ---- quality.People here definitely take pride of what they do.
-
November 2022 by Viv C.
Very helpful and courteous. Enjoyed doing business with them.
-
October 2022 by Zeb Kilcup
Biggest piece of garbage grill I have ever owned. First one I bought was painted version. Paint fell off within weeks. They upgraded me to stainless for another sweet 650$. And it is absolute junk. Converted it to natural gas. Thing won’t ever light. Doesn’t get used a lot and the burners are already shot. And let’s not even get started on the smoker portion. Won’t ever light flame won’t stay on long enough to light the pellets and constantly goes out. Has never worked properly and have even changed the circuit board once. I have put my time in trying to make it work and it is absolute junk. Would not recommend.
-
October 2022 by Kristine Andrea “Kristine Andrea” Morrow
We bought this BBQ because of its ability to smoke as well however when the smoker is on - the smoke escapes ALOT! It’s not pleasant to be around while it’s smoking. However I find the heat consistency and grilling is good. We maybe just need to play around with the smoker some more.The images you see on the website shows more black than the actual black stainless in person. It’s also VERY hard to keep the stainless looking clean. One trick is - I use is blue Dawn soap on my stainless steal appliances however it doesn’t work that well on this BBQ. I’m a little nervous to try other cleaners on it as it may wreck the finish. Does anyone have suggestions for a cleaner??
-
October 2022 by Cam Fraser
We just purchased one from Heater Sales & Service in Nisku. Very nice unit. A lot of thought and improvements went into it. Love it!
-
October 2021 by Darren Superkoski
Got my grill last July for my birthday.Loved their display at the home shows.But.....i think there are better grills for the same money.Most times it needs to be lit with a lighter. Both sides of the H shaped burner has a hard time lighting.On low, it will not stay lit. And the pellet grill has about 30 degree temp fluctuation.I clean my grill every third use which is more then my pitboss.Looks great but i wish it performed better.
-
October 2021 by Tom McAdams
They are fun to make
-
October 2020 by Chad D
I love this grill. Best grill I've owned. Very reliable and consistent. I love smoking pork, and for beef I use the propane burners! Highly recommend!
-
October 2020 by Zaks Foods
This is the best smoker I have owned. Reliable and consistent. The company is top-notch
-
October 2020 by Dan O
High Quality Grills!
-
October 2019 by John Seney
Best bbq you can buy for smokey ribs and chicken. Had mine for 2 years, wife loves it.
