Dufresne Furniture & Appliances Store is known for its friendly and professional service. Customers appreciate the fast responses and helpful staff, especially on live chat, making shopping easy and convenient. They often find the staff, including agents and team members, go above and beyond to assist with buying decisions. Many customers highlight the smooth transactions and clear information provided, even when products like fridges need to be shipped from other locations. The store offers great customer service that makes shopping simple, whether in-store or online. Customers from northern Manitoba value the service but hope for expanded access and shipping options to better serve the northern regions. Overall, Dufresne is seen as an awesome company with excellent service.
The agent was very professional and helpful. Their responses were incredibly fast! The only reason it’s a 4/5 is because the fridge isn’t actually in stock at either location close to us and has to be shipped. Other that that the experience was great, as always!
October 2024
Amazing customer service on live chat! Able to place order and also price matched the brick pricing on a washer and dryer set.
September 2024
Great staff ! Store Manager helped with my buying decision, very informative and polite .
