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December 2023 by Catherine Dicus
Worst car wash, did nothing. More expensive than other car washes, nothing was washed off my car. Photo should say enough.
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October 2023 by Stephanie Mberego
This gas station packs a lot of punch for the small lot it’s located on. There were around fourteen pumps, as well as a shop to pick up snacks and a shop to fix cars. We were just in and out for a quick fill up, lots of traffic coming in and out, and a very busy divided road in the front of the store. There was no line for gas and things moved smoothly during our trip.
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June 2023 by J Karki
I am writing this review a year late, but the service was so terrible I had to share my experience.I went to the shop because I needed a state inspection to buy out of my lease. I have a 2019 Honda civic which has been maintained consistently and reasonably.When I went to pick up my car after inspection, I was shocked to find out that it failed because of ‘excessive corrosion on the battery terminals’. When I asked the mechanic to show me where the corrosion was, he essentially promoted me away and said either pay to get it fixed or go somewhere else.I went somewhere else. I brought the car to another mechanic shocked to see it had failed on the battery terminals. The mechanic stated there was literally zero corrosion and was so shocked he encouraged me to file an appeal and report with the state of Maryland.
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March 2023 by Lindy Litzenberger
These guys were either dishonest or inexperienced. Brought my car in for an inspection and oil change one day, expecting to pay no more than $150-200. I get a phone call a few hours later saying that their mechanic had snapped off 6 of my lug bolts and that the new bill would be $550. They tried to convince me it was not their fault- but any mechanic knows that if even one lug bolt snaps the customer should be notified before continuing. Further, they tried to say that they needed to remove the bumper to replace a side marker bulb. I have replaced my lightbulbs before, and knew this was complete bogus and yet another attempt to get more money and take advantage of me. Once I told the mechanic and literally showed him how easy it was to reach the bulb, he said I was right and said he'd fix it that day. I took my car to another garage (BP in The Village is great and fair!) and had the bolts fixed for $85. When I brought the car back for re-inspection, he told me the bulb needed to be replaced and that he could do it for $5.99, even though he said he did it last time and had originally quoted around a $100. Then charged me $35 to pour hot water on my battery terminals to remove slight corrosion. Totally wack. I am glad that I was raised to know how to do minor repairs on cars, otherwise I would have been tricked by these guys. This place is a money trap. As a 23 year old woman, I felt that they thought they could make things up and that I wouldn't question it. They were wrong.
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January 2023 by Erica O'Brien
Poor customer service. Witnessed customer being rudely told he used too many napkins (3) to wipe up a small spill of coffee on the counter. Customer was obviously irritated and told employee he didn't appreciate being spoken to like that. Instead of the employee letting it go and deescalating he became argumentative and even more rude telling the customer to get out. So weird.
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December 2022 by beyondTabu
This is a review for the car wash.The air dryer was pretty pointless. The angle it’s set at just blows the water around the car rather than off the car…. & i paid $12 which is a lot more than it’s worth.
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December 2022 by Silvio Barberena
Wow, what a rude guy working at the front. I asked for something and he refused to give it to me because he said he didn’t know where it was, when I clearly stated where they usually keep it. He yelled at me and said he was new. Really bad customer service. Then he proceeded to accuse my nephew of stealing when I told him to put the stuff back because he was being such a nasty a-hole. Please stay away from here
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November 2022 by Mr M
If I could give less than (1) star I would, Save your time, money, and patience, this shop is a joke.Slow service, no follow up, bad customer service skills, inexperienced technicians. I would NEVER recommend this place to anyone, and I will NEVER go back again
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August 2022 by Matthew Hatch
Excellent customer service and quick work. Found a nail in my tire that didn't quite punch through and they patched it free.
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June 2022 by Serena Kelly
This review is for the car wash only. They switched from a traditional car wash to brushless and it's a complete waste of money. Sprays soap then sprays water then barely dries the car leaving droplet spots. Go elsewhere.
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February 2022 by Michael Pattie
Excellent experience. Pulled into a hotel on the same block and the car was starting to overheat. Called them, dropped it off. They fixed it the next day and we will be on the road Sunday as planned. Thanks for your friendly service.
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October 2021 by G Oj
Horrible service. We first brought it in and they said we need a water pump change. They charged high price of $1,000 for water pump change. 1 week later the car wouldn’t run well. We brought it back here and they kept it from Friday to Monday with no call or update. I called On Friday and the rude manager (maybe Pakistan) said that it may be spark plugs and he would call me back. No call on Friday evening, No call on Saturday, closed on Sunday. We finally call on Monday and the same manager (Middle Eastern accent) tells me it’s the engine! I Never even spoke with the actual mechanic. Do not take your car here. They do not care and they just want money.Service: Check engine light diagnostic
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October 2021 by Faizann B.
Best service professional team. Really like the service Car inspected on time Breaks routers changed Oil change and service Done and I am so happy with the service Highly recommend
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September 2021 by Parker Brotman
They’re professional, charge a fair price, and don’t make up nonexistent problems with your car.
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July 2021 by iamTrxuble_
State inspection:$95Tint removal:$120Both of which are decent. I say decent because I found a few places that had both the service for cheaper. 15+ dollars cheaper but the services were already being completed.I gave the place 3 stars partially due to how the services were complete but mainly because of the inconvenience the place caused. I came in for a Maryland state inspection at 1pm ( was told it would take 1 to 1and a half hrs). Inspection took 2.5 hrs. Which I’m fine with. Only thing I had to correct was my window tint. I was told it would be 120 to remove the tint and get passed today. Again which I’m fine with. I ask how long it will take to remove the tint I was told 30-45 mins. This is at 330pm. I was already here for 2.5hrs might as well get a passing inspection. They begin to remove the tint and the glue from my car windows. I Thought things were going pretty smoothly until it got to the back windshield. They removed the tint but not the glue. Instead of removing the glue from the back windshield, which was the last thing they had to do. They decided that everyone is going to take lunch at the same time and sat down to eat & chill for close to an hour. I have now been here for over 4 hrs and still have not had my car completed. If your trying to have your service completed in a professional/timely manner. I don’t recommend this place. If you just got time to waste then by all mean.Oh. They also decide to leave the power on in the car the entire time basically killing the car battery. I had to ask if the needed to have the power on before they decide to turn it off.Services: Air conditioning
