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“Jeffrey Conley has been my renter's insurance agent for 17 years. This agency is always responsive. Julian this week gave me what I needed quickly, very much appreciated!”
“I have thoroughly enjoyed working with Karen Fenwick on my insurance case. She is quick to respond, knowledgeable, and genuinely cares about my wishes and perspective. Thank you, Karen, for your good work!”
“I was helped by Sky White and she did an amazing job. She was incredibly patient with me and willing to go above and beyond just to be able to help me. She is an amazing employee. I’m happy to be a customer of State Farm! Thank you again.”
“Clydia and Yomara have been very good, they have always found me solutions to the problems. Both are very good workers. Clydia in the car insurance contributions and Yomara in the life insurance contributions. I recommend them to everyone who wants help talking to them”
“All I can say was Brieanna was SO helpful and fantastic to work with. It was a different/more complex type of insurance product - but she guided me through each and every one of my questions, and followed up PROMPTLY to any other questions I had. She was so pleasant to speak with and professional - made the process so easy! Feel lucky I got her as the agent for this. Thank you!!”
“Recently i worked with vivian her
customer skills were above and beyond my expectations.being in the customer service field myself for over 30 years it was so refreshing to interact with such a professional. She was prompt with her response and extremely knowledgeable and patient with my many questions. Great experience BEST CUSTOMER SERVICE EVER!!”
“I needed help getting my mother a new homeowners policy. Adrianna guided me through the process and saved my mother $300 compared to her current policy. I called end of day and she was very patient with me and I greatly appreciated that!”
“Jake Laughlin provided exceptional and timely information with reasonable rates tailored to my insurance needs. He also followed through on cancellation for f my prior insurance policies with another company.”
“State Farm has been my Insurance Carrìer Company for many years. Recently I had an issue with my policy and Leslie gave me VIP service- She communicated with me via text, emails and calls. I would recommend this agency to all for professional, but personal service.”
“This State Farm office is special to me because the gentleman I spoke with Today he made my day customer service was the best he explained everything well and got in contact with State Farm claims he went beyond his job to help me out give this agency there flowers now it is well deserved I appreciate you King and to my beautiful Queen who owns the Agency please go support you have any questions about insurance call this agency they are willing to lead you in the right direction I love everyone at this Agency they are Awesome”
“As a fellow insurance agent, it’s difficult to find other agents you can trust. I love working with Kenya and her team when we have a client that has underwriting difficulties. When I work with them, they have always provided excellent service, responsiveness and do what’s in the best interest of the client.”
“Vanessa was incredibly helpful in explaining all the important details I usually overlook when purchasing car insurance. She took the time to break everything down in a way that was easy to understand, making the entire process much smoother and more transparent. I truly appreciated her patience, knowledge, and professionalism throughout. Highly recommend!”
“JP took the time to answer all of my questions and explain everything in a way that made sense to me. I appreciate his patience and will be recommending him to anyone else in need of insurance.”
“If you are shopping for auto or renters insurance, I highly recommend State Farm through Nicole Edwards. Nicole, and office representative Roy, provide excellent customer service. They are quick to answer questions and are extremely supportive.”
“It seems to be a big office and you don't always get the same person twice. But the record-keeping is good and you don't usually have to explain the reason for your call too lengthily. Shout out to Detra who has been excellent at understanding the issue and working to resolve it.”
“An agent who cares! She knew how important but was for me to hv my new policy in place that night & she went above & beyond, staying after hours to call me to complete the policy in due time! And maintained a wonderful spirit during the process! And I appreciate THAT very much!”
“Halle has been very helpful and thorough with my request on the phone and followed up with me the next day to confirm the changes I requested.
I’ve been nothing but pleased with her service.”
“I have a wonderful experience with you gusy all staff are so supportive and nice they help me alot to solve my problems and they guide me so good thank to all of you guys i wanna recommend to everybody to get their car insurance from you guys Thanks to all of you….”
“This office is the best! We used them for apartment insurance, a personal articles policy, and auto before we moved out of state. They are always so responsive and answer any questions right away!”
“I have been nothing but pleased with the services provided by Mary's office. Keeren has helped me navigate my first experience getting my own car and renters insurance, and for such a confusing and stressful process, has made it easy and understandable. She is very prompt in her responses and extremely personable, which has made it a pleasure working with them.”
Open 24 hours
12057 Tech Rd b, Silver Spring
Home Insurance
“I’m so grateful for the help I received from Josue at State Farm. As someone who has difficulty pronouncing English words, he made the entire process so much easier by explaining everything to me in Spanish. It can be stressful dealing with insurance when English isn’t your first language, but Josue was incredibly patient, clear, and respectful. He made sure I understood all the details and answered every question with kindness. His ability to communicate in Spanish truly made a difference and made me feel valued and supported. Thank you, Josue, for your excellent service!”
“Great service for long long time, and the crew is very nice and friendly, also very kind, great customer service and support .
I have to say thank you!!! Mr. Ha”
“I had a great experience working with Ana Treminio for my car insurance needs. She was knowledgeable, patient, and took the time to explain all my options clearly. Ana made the entire process smooth and stress-free, helping me find a policy that fits both my budget and coverage needs. Her customer service is outstanding — responsive, reliable, and genuinely caring. I highly recommend Ana to anyone looking for dependable and trustworthy car insurance assistance!”
“My experience was great, Lauren Bercian helped me so much! She’s a great Sales Producer, she made my life easier. She found me the best quote compared to other insurances! Very satisfied. 10/10 ?”
“I worked with Isabel Hect for renters, personal items, and auto insurance as I just moved to the area. I had a lot of questions about all of the different aspects of each policy and what coverage would be best for me, and she was very patient when explaining everything and working with me to choose the best coverage. I'm very happy I found her and appreciate all of her help!”
“Our son is now in his fourth apartment in the DC/MD area, and we've used Chris's office for renter's insurance for each location. His team has stayed the same the whole time, so they are familiar with us being out of state while our son is in college, and they are responsive and professional. I cannot recommend them more highly!”
“I’ve had an excellent experience with State Farm! From the moment I signed up, their customer service has been top-notch—always professional, knowledgeable, and genuinely helpful. Whether I had questions about my policy, needed to file a claim, or just wanted to make updates, the process was smooth and stress-free every time.
If ever I wanted to make changes Representative Andrea was able to guide me give the best suggestions for my needs. She has been very patient each time I called with questions. If your in need of auto insurance call David Gonzalez at State Farm”
“Recently relocating to Virginia things have been extremely hectic with moving while working and getting everything switched over. This has been one of the best and most seamless experiences since moving! Thank you so much to Daniel for going above and beyond getting my auto insurance policy in place!! This experience has made me an Allstate customer for life!!!”
“Kelci and Matt have been incredibly responsive. The level of customer service has been far superior to any carrier or agent that I tried getting assistance from. Kelci has been a dream and amazingly patient with all my questions!”
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“I have been with Allstate and Shane Smallwood for about 6 years and they are really on top of my many policies making sure I save money. Thank you so much for doing a great job! E. Powers”